Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
24
24
years of professional experience
4
4
Certifications
Work History
Strategy Design Consultant IV
Kaiser Permanente
01.2022 - Current
Project Manager on several HR Initiatives: 180-day employee retention, Mental Health Support, Change Management for Managers Curriculum Design, New Employee Experience Standards
Established strong relationships with clients by maintaining open lines of communication.
Mentored junior colleagues, fostering a collaborative work environment that encouraged professional growth.
Prepared strategies and proposed concepts for leadership approval.
Strategy design consultant for employee health, safety and well-being
Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
Developed program information, communication, and training materials
Met with over 50 customers per week to discuss vision and individual needs.
Facilitated the collaboration of inter-departmental activities in support of well-being related activities
Created marketing materials, including brochures, flyers and product catalogs to brand standards.
Organized, oversaw, and provided leadership and manager trainings
Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.
Led the Healthy Workforce Strategy Group and Total Health Labor Leads on the development of strategy and implementation of program
Collaborated with senior management to develop, review and finalize design concepts.
Managed and coordinated various projects, program/activity, and development/evaluation
Coordinated with other departments to comply with industry regulations.
Developed program data tracking and reports
Provided consulting and analysis for multiple programs and projects.
Developed comprehensive program evaluation to ensure program activities, engagement, allocations, expenses, and reporting is aligned with business and program objectives
Coordinated, develop and support champion networks
Assisted with training, provided resources and programming
Facilitated requests for program support
Project Coordinator
Kaiser Permanente
08.2001 - 01.2022
As program manager Introduced new standards in employer-specific approaches for engaging worksites in health promotion activities through strategic communications and incentive programs.
As project coordinator Managed 300 events annually, including the prioritization of details, completing multiple tasks independently: taking each worksite event through an Agile project lifecycle.
Managed and coordinated various projects, program/activity, and development/evaluation
Developed program data tracking and reports.
Define and measure success metrics and monitor change progress.
Developed and implemented systems for measuring and improving the quality of the health and well-being programs.
Including methods of incorporating feedback from staff.
Analyzed, interpreted, and reported health and well-being measures at the aggregate level (e.g., participation, satisfaction, health, and well-being outcomes)
Supported the internal marketing and promotion of health and well-being programs and services to employer groups by working with the relevant program and service owners.
Supervised 6 indirect reports working in a culturally diverse environment.
Help KP and customer stakeholders understand their roles as change agents and sponsors
Consult with key project, business, and customer stakeholders on Organizational Change Management strategies, plans, and best practices
Use defined framework, approach, and tools to build an integrated change management plan for customers implementing new KP solutions
Conduct stakeholder, change impact, and readiness assessments and action plans to address opportunities that strengthen change readiness and adoption.
Directed the strategy, training, quality assurance, performance, and productivity measures, contributing to the development of innovative concepts, techniques, and standards within teams
Maintained regular communication with project teams to ensure completion within scope, schedule, and budget restraints
Conceptualized a $300K Health Engagement Mobile Vehicle—creating the business case and taking project from ideation to implementation; growing membership base and market share, improving health disparities in underserved populations, increasing service levels, reducing costs, and improving access
Kept projects on schedule by managing deadlines and adjusting workflows.
Sourced, vetted and managed vendors needed to accomplish project goals.
Recruited and oversaw personnel to achieve performance and quality targets.
Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.
Pioneered use of virtual collaboration tools, enabling remote teams to work more cohesively and maintain project timelines.
Education
Master of Business Administration - Healthcare Management
Western Governors University
Salt Lake City, UT
Bachelor of Science - Health Science—Health Education & Promotion
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group
Program Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical GroupProgram Manager III- Centers for Reproductive Health/IVF at Kaiser Permanente- The Permanente Medical Group
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform