Tammy Keys

• Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
• Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
• Scheduled, coordinated, and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Medical Coded Superbills
• Scheduled appointments accurately using reservation software, reducing conflicts or double-bookings.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

• Receptionist, employee scheduling, payroll, printing daily routes and job duties, inventory control, setting up appointments for client estimates, arranging meetings, and key holder. Managed approximately 75 incoming calls and emails per day from patients. Resolving patients' issues and concerns.

• Manager/Server—Customer relations, serving our customers with detailed, friendly attentiveness, side work, draw count, making closing deposits, and keyholder, and attending to the needs of approximately 35 customers a day.
• Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
• Increased restaurant revenue by upselling menu items and promoting daily specials.
• Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
• Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
• Trained staff members on the use of the POS system.

Inventory Lead Inspector- Inspected all pallets going out to ensure the products were held to high standards to ship out, led my crew to break production output records with excellent productivity performances. We kept our area clear of any hazards and clean.

• Managed approximately 10 workers on a crew
• Successfully leading my team to achieve and break output records.
• Managed inspection schedules to ensure the timely completion of projects without compromising quality or safety standards.
• Mentored junior inspectors, sharing knowledge and best practices for improved team performance.
• Maintained accurate records of all inspections performed, contributing to an organized database for future reference and analysis.