Tammy Kreisher
Buckeye,AZ
Summary
Hospice nurse with 15+ years of experience in triage and case management. Provides comprehensive care, crisis intervention, and coordinated support for terminally ill patients and families. Applies sound assessment and critical thinking to manage competing priorities. Skilled in documentation and computerized charting.
Overview
1
1
Certification
18
18
years of professional experience
Work History
On Call Triage RN
Americare Hospice
Mesa, AZ
11.2022 - Current
- Delivered timely phone triage for hospice patients, assessing acuity, medication needs, and emotional support requirements to ensure appropriate care.
- Conducted comprehensive nursing assessments and provided targeted care based on findings, facilitating urgent hospice admissions.
- Completed urgent visits for patients with unmanaged needs in homes and facilities based on symptom acuity.
- Offered clinical guidance and caregiver teaching to support safe, effective symptom control aligned with the hospice plan of care.
- Worked with physicians, facility and community staff, caregivers, and families to coordinate patient care.
- Utilized strong communication and critical thinking under pressure to guide families through end-of-life decisions and navigate crisis situations.
- Maintained continuity of care through detailed reports and follow-up communication.
Triage RN 7 on 7 off
Summit Hospice
Phoenix, Arizona
07.2025 - 07.2026
- Conducted urgent nursing visits to private homes, facilities, and other care settings based on symptom severity and acuity, including urgent admissions and end-of-life visits.
- Assessed patient and family concerns, determining symptom severity, medication needs, and emotional and psychosocial support requirements.
- Provided after-hours telephone triage for hospice patients.
- Coordinated care with on-call medical staff, ensuring timely interventions for patient needs.
- Offered compassionate support and guidance to patients and families during critical situations.
- Addressed durable medical equipment concerns and contacted after-hours support for immediate repair or replacement.
- Maintained accurate patient records for care continuity and legal compliance.
Hospice Registered Nurse Case Manager/Triage Nurse
Casa de la Luz
Chandler, Arizona
11.2017 - 10.2022
- Delivered direct patient care, ensuring adherence to medical protocols and contributing to improved patient outcomes.
- Planned, carried out, and reviewed nursing care for assigned patients.
- Collaborated with physicians, aides, and social workers to develop and implement effective patient care strategies.
- Administered medications to patients according to prescribed schedules. and treatments, then checked patient response to confirm intervention effectiveness.
- Recorded patient status and treatment updates in electronic health records.
- Kept patient areas safe by following infection control policies and procedures.
- Trained and guided new RNs on best practices and hospital policies while supervising CNAs to maintain high care standards.
- Provided 7 on 7 off triage nursing care until the company changed after-hours triage model.
RN Case Manager
Hospice of the Valley
Phoenix, Arizona
02.2009 - 01.2016
- Provided comprehensive patient assessments while collaborating with interdisciplinary team to develop care plans, manage symptoms, and prioritize care using strong critical thinking and problem-solving skills.
- Facilitated patient admissions to hospice services by evaluating eligibility criteria and coordinating documentation, ensuring timely access to care.
- Delivered compassionate care to terminally ill and dying patients, fostering dignity and comfort during their final stages of life.
- Assessed patient and family needs and supported development of coping strategies.
- Educated patients, families, and facility staff on hospice philosophy to enhance understanding and support for end-of-life care.
- Provided bereavement support for families and facility staff.
- Managed EMR systems to document patient care and progress accurately.
Education
Associate of Applied Science - Registered Nurse
IIA College/Ethel Bauer School of Nursing
Glendale, AZ08-2008
Associate of Applied Science - Paramedic
Maricopa Community Colleges, Glendale Community College
Glendale, AZ08-2006
Skills
- Hospice triage
- Electronic charting
- Care plan coordination
- Symptom assessment
- Medication reconciliation
- Hospice admissions
- Interdisciplinary collaboration
- Critical thinking
- Clinical judgment
- Crisis management
Certification
- Active Arizona RN compact license
- BLS certified
Timeline
Triage RN 7 on 7 off
Summit Hospice
07.2025 - 07.2026
On Call Triage RN
Americare Hospice
11.2022 - Current
Hospice Registered Nurse Case Manager/Triage Nurse
Casa de la Luz
11.2017 - 10.2022
RN Case Manager
Hospice of the Valley
02.2009 - 01.2016
Associate of Applied Science - Registered Nurse
IIA College/Ethel Bauer School of Nursing
Associate of Applied Science - Paramedic
Maricopa Community Colleges, Glendale Community College