Tammy Kucharski
Olathe,KS
Overview
21
21
years of professional experience
Work History
Senior Account Manager
Canopy and Vine
Olathe, KS
02.2019 - 09.2026
- Cultivated relationships with key stakeholders to enhance client satisfaction.
- Delivered service that exceeded client expectations through proactive communication.
- Delivered training and mentorship to junior staff on sales techniques, customer service, and account management best practices.
- Utilized CRM software to track client interactions, manage leads, coordinate events, and monitor progress against goals.
Account Manager
GlynnDevins
Kansas City, MO
07.2016 - 02.2018
- Built strong client relationships through proactive communication and issue resolution.
- Answered customer questions quickly, helping raise overall satisfaction.
- Scheduled client meetings with internal teams to improve communication and address needs.
- Handled complex customer concerns promptly while keeping client relationships positive.
Account Manager
Keypath Education
Lenexa, KS
08.2011 - 11.2015
- Managed portfolio of accounts, delivering timely support and strategic guidance to enhance client satisfaction.
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Collaborated with marketing, sales, operations, and finance teams to align services with customer needs and improve overall account performance.
- Organized client meetings with internal departments to streamline communication and ensure alignment on project goals.
Account Manager
Salva O'Renick
Kansas City, MO
01.2006 - 08.2011
- Resolved complex customer issues in a timely manner while maintaining positive relationships with clients.
- Managed a portfolio of accounts by providing timely support and guidance.
- Cultivated strong client relationships through proactive communication and problem-solving.
- Collaborated with cross-functional teams such as marketing, sales, operations and finance to meet customer needs.
Timeline
Senior Account Manager - Canopy and Vine
02.2019 - 09.2026
Account Manager - GlynnDevins
07.2016 - 02.2018
Account Manager - Keypath Education
08.2011 - 11.2015
Account Manager - Salva O'Renick
01.2006 - 08.2011