Tammy LaCour
River Ridge,LA
Summary
Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Quality and Infection Control
Omega Hospital
02.2024 - Current
- Directed and managed all Regulatory (DNV) accreditation reporting while collaborating with CPSI to streamline quality reports and optimize documentation efficiency
- Conducted comprehensive audits of CPSI documentation and spearheaded implementation, organization, and oversight of the QAPI Program, including the establishment of safety and infection control committees and audit protocols
- Pioneered the introduction of patient satisfaction surveys and incident reporting systems, alongside the initiation of a robust risk management program
- Provided training to staff on Colonoscopy procedures, GI equipment cleaning and reprocessing and served as GI consultant for materials management
- Additionally, played a vital role as a staff PACU nurse when needed in staffing.
Director of Nursing
Metropolitan Gastroenterology Associates
05.2021 - 01.2024
- Managed operations across three Ambulatory Surgery Centers (ASCs) spanning the New Orleans Metropolitan area.
- Key responsibilities encompassed financial oversight, credentialing of medical professionals and CRNAs, fostering multicultural development and team cohesion, serving as the infection control coordinator and safety/compliance officer, implementing risk management protocols, driving quality assurance performance improvement initiatives, facilitating Medical Executive meetings, negotiating contracts for capital equipment purchases, policy development/revision, and optimizing MD scheduling to cover hospital, clinic, and endoscopy services with a focus on profitability.
- Additionally, actively pursued strategies to boost revenue, reduce expenses, and ensure adherence to CMS regulatory standards, among other duties
Endoscopy Manager
Metropolitan Gastroenterology Associates
05.2007 - 01.2024
- Managed daily operations at an outpatient Gastroenterology center as: Staffing Coordinator,
Education Nurse, EMR Coordinator, Meaningful Use and PQRS Coordinator, Quality Assurance, GIQuic Registry Coordinator - Oversaw staffing needs and assisted in recruitment processes
- Served as PRN staffing coordinator
- Handled payroll tasks and supported HR in meeting annual employee requirements
- Conducted comprehensive training sessions for office and endoscopy staff on EMR system usage
- Actively updated and enhanced the EMR platform
- Provided ongoing oversight and troubleshooting of the EMR system
- Implemented optimized processes and workflows to enhance patient care efficiency
- Conducted regular chart audits to ensure quality standards
- Offered re-education to staff and physicians as needed
PACU Nurse FT/PRN
East Jefferson General Hospital
03.2002 - 09.2018
- Coordinating total care of the postoperative patient after anesthesia to get them to their room
- Monitoring and accessing vital signs, EKG, and pain management.
Clinical Coordinator Nurse/Practice Manager
Neurosurgical Associates
03.2006 - 05.2007
- Run and oversee the daily operations of a busy surgical practice
- Answer patient calls, schedule surgeries and procedures
- Assists physician
- Manage physician's calendar, payroll, human resources, and manages the billing process.
GI/Endoscopy Nurse
East Jefferson General Hospital
10.2005 - 03.2006
- Total care of the GI inpatient and outpatient
- Full H&P done
- Conscious sedation and monitoring during procedures.
Manager/Assistant Manager, Education Nurse, GI Holding and Recovery Nurse
Metropolitan Gastroenterology Associates
03.2003 - 09.2005
- Managing and coordinating all activities in an outpatient Gastroenterology clinic from admitting to discharge and teaching the patient
- Overseeing all activities in the procedure rooms
- Responsible for sedating patients and monitoring them during the procedure.
OR Staff Nurse
Alton Ochsner Medical Foundation
06.2001 - 03.2002
- Overseeing all activities in OR
- Managing patient care along with anesthesia personnel
- Delegating duties to surgical technicians.
9th Floor Staff Nurse - Med/Surg Unit
Alton Ochsner Medical Foundation
06.1999 - 06.2001
- Managing 5 to 6 patients on a busy medical surgical floor
- Taking care of Orthopedics, Neurosurgery, ENT, General Surgery and Colon Rectal and Family Medicine patients ranging from critical to stable
- Delegating activities to nursing assistants as well as licensed practical nurses
- Overseeing care of patients by LPNs.
Nurse Technician - 9th Floor Med/Surg Unit
Alton Ochsner Medical Foundation
11.1998 - 06.1999
- Working all shifts and responsible for 6 to 16 patients under direct supervision of a registered nurse.
Education
Master of Business Administration -
Western Governors University
Salt Lake City, UTBachelor of Science, Nursing -
Louisiana State University Medical Center
New Orleans, LABachelor of Science, General Studies -
Louisiana State University
Baton Rouge, LASkills
- Quality Risk Assessment
- Quality Assurance Techniques
- Corrective and Preventive Actions
- Operational Excellence
Certification
- ACLS
- BLS
Timeline
Director of Quality and Infection Control
Omega Hospital
02.2024 - Current
Director of Nursing
Metropolitan Gastroenterology Associates
05.2021 - 01.2024
Endoscopy Manager
Metropolitan Gastroenterology Associates
05.2007 - 01.2024
Clinical Coordinator Nurse/Practice Manager
Neurosurgical Associates
03.2006 - 05.2007
GI/Endoscopy Nurse
East Jefferson General Hospital
10.2005 - 03.2006
Manager/Assistant Manager, Education Nurse, GI Holding and Recovery Nurse
Metropolitan Gastroenterology Associates
03.2003 - 09.2005
PACU Nurse FT/PRN
East Jefferson General Hospital
03.2002 - 09.2018
OR Staff Nurse
Alton Ochsner Medical Foundation
06.2001 - 03.2002
9th Floor Staff Nurse - Med/Surg Unit
Alton Ochsner Medical Foundation
06.1999 - 06.2001
Nurse Technician - 9th Floor Med/Surg Unit
Alton Ochsner Medical Foundation
11.1998 - 06.1999
Master of Business Administration -
Western Governors University
Bachelor of Science, Nursing -
Louisiana State University Medical Center
Bachelor of Science, General Studies -
Louisiana State University
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