Tammy Lamb

• Arranged racks and shelves to enhance store aesthetics.
• Executed cash transactions effectively while upholding strict adherence to company protocols.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

• Maintained a tidy and inviting workspace, contributing to client satisfaction.
• Developed a strong clientele by offering remarkable customer care and detailed attention in techniques.
• Completed payment processes to provide efficient service.
• Elevated client contentment with individualized haircuts, styling, and color treatments.
• Organized and adjusted customer appointments to accommodate demand.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
• Educated customers on products to maximize benefits.
• Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Counted and documented opening and closing cash amounts daily.
• Organized sales area and work station to showcase products and boost sales.
• Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
• Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
• Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
• Educated clients on proper hair care and recommended products suited to their hair type.
• Provided exceptional customer service, ensuring client satisfaction and repeat business.
• Built rapport with clients to understand their style preferences and hair care routines.
• Initiated referral program, significantly increasing new client acquisition.
• Customized hair color formulations to create unique looks and enhance client's appearance.
• Maintained clean and organized work station, complying with health and safety standards.
• Answered phone calls and emails to schedule client appointments.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Maintained regular client list and successfully handled walk-in customers.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.

• Oversaw daily functions of the business.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Coordinated day-to-day tasks for accurate and efficient completion by the team.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Regularly cut and styled clients' hair with meticulous attention to maintain loyalty and satisfaction.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
• Educated customers on products to maximize benefits.
• Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Resolved guest complaints about service or style.
• Counted and documented opening and closing cash amounts daily.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Determined appropriate hair treatments based on conditions and textures.
• Organized sales area and work station to showcase products and boost sales.
• Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Distributed business cards outside of salon to generate new business.
• Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Scheduled customer appointments and rearranged individual time slots to meet demand.