Tammy Landon
Waco,TX
Summary
Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and policies in place and flexibility to learn new jobs in the different departments of the work place. Motivated to learn, grow and excel in my job.
I feel that I demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bringing positive attitude and commitment to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Tax Specialist 2 / Trainer
McLennan County Tax Office
01.2020 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed registration and title documents received by customers.
- Communicated with numerous customers per day to resolve common title issues, including: heirship, gifts, liens and bonding issues.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
- Maintained account accuracy by reviewing and reconciling accounts daily in bookkeeping department.
- Called in daily tax amounts.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
- Assisted in training new staff on how auto and property information is handled and the software systems and office procedures to enhance team efficiency.
- Maintained thorough and current understanding of applicable tax laws.
- Conducted ongoing professional training geared toward each individuals learning needs.
Deputy Tax Assessor
McLennan County Tax Office
04.2016 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed registration and title documents received by customers.
- Communicated with numerous customers per day to resolve common title issues, including: heirship, gifts, liens and bonding issues.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Identified and suggested remedies for areas of improvement based on detailed daily reports and analysis.
- Maintained account accuracy by reviewing and reconciling accounts daily in bookkeeping department.
- Called in daily tax amounts.
- Used Xerox machines and reader and printer machines to make, file and distribute copies of recorded documents.
Executive Administrative Assistant
Marstaller Motors Inc.
06.2012 - 03.2016
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Executive Assistant
Mark Holcomb Group
06.2012 - 03.2016
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Developed and updated spreadsheets and databases to: track, analyze and report on performance and sales data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Screened incoming mail, publications and other correspondence directed to management team members.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Maintained thorough product knowledge of all credit union products and services.
- Assisted in coordinating implementation of policies and practices across organization.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Education
Master of Science - Human Resources Management
Tarleton State University
Stephenville, TX05-2022
Bachelor of Science - Business
Tarleton State University
Stephenville, TX05.2018
Associate of Arts - Nursing
McLennan Community College
Waco, TX12.2015
Skills
- Communications
- Customer service
- Data entry skills
- Value calculation
- Relationship development
- Problem resolution
- Analytical reasoning
- Closing processes
- General ledger accounting
- MS Office
- Business operations
- Organization
- Time management
- Flexible
- Confidentiality (HIPPA)
- First Aid/CPR
- Documentation skills
- Reporting skills
- Tax research
- Tax advisory services
Accomplishments
- Trained numerous team members focused on auto transactions and office policies, with strong track record of exceeding objectives.
Timeline
Tax Specialist 2 / Trainer
McLennan County Tax Office
01.2020 - Current
Deputy Tax Assessor
McLennan County Tax Office
04.2016 - Current
Executive Administrative Assistant
Marstaller Motors Inc.
06.2012 - 03.2016
Executive Assistant
Mark Holcomb Group
06.2012 - 03.2016
Bachelor of Science - Business
Tarleton State University
Associate of Arts - Nursing
McLennan Community College
Master of Science - Human Resources Management
Tarleton State University