Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
TAMMY LANE

TAMMY LANE

Loudon,TN

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

36
36
years of professional experience

Work History

RECORDS CLERK

LOUDON COUNTY SHERIFFS OFFICE
LENOIR CITY, TN
11.2019 - Current


  • Followed confidentially regulations to maintain privacy.
  • Prepared files for transfer to other units or for retirement by labeling, listing, boxing and processing files.
  • Distributed mail, interoffice correspondence and faxes to correct personnel within facility.
  • Participated in training and other learning opportunities to expand knowledge of company and position.
  • Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
  • Maintain efficiency for large record volume organization.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Classified files based on source, type or other details.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Improved physical and digital filing systems with enhancements to organizational strategies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.


OPERATIONS SPECIALIST

WALMART STORES INC
BENTONVILLE, AR
04.1989 - 11.2019


  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Processed tax exempt certificates, coupons and vendor credit inquiries.
  • Assisted various departments with change by communicating new improvement plans and expectations.
  • Generated reports of findings to help management with making key decisions.
  • Evaluated performance and policies against metrics.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Conducted root cause analysis in deficient areas to identify and resolve central issues.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.

Education

Accounting And Business Management

Pellissippi State Community College
Knoxville, TN
05.1995

Skills

  • Accounts Payable and Accounts Receivable
  • Information Sorting
  • File Maintenance Guidelines
  • Handling Confidential Materials
  • Proactive Self-Starter
  • Financial Records and Processing
  • Employee Timesheet Processing
  • Policy and Procedure Development
  • Administrative Support
  • Human Resources Department Processes
  • Record Inventory Maintenance

Timeline

RECORDS CLERK

LOUDON COUNTY SHERIFFS OFFICE
11.2019 - Current

OPERATIONS SPECIALIST

WALMART STORES INC
04.1989 - 11.2019

Accounting And Business Management

Pellissippi State Community College

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