Dedicated professional with demonstrated skills in customer service and time management. Experience working in challenging environments to provide the desired end result. Willing to take on any task to support the team and help to reach the goal.
Overview
25
25
years of professional experience
Work History
Insurance Adjuster-Manager
CNC Catastrophe & National Claims
Mobile
08.2016 - 03.2025
Provided guidance to junior adjusters on technical aspects of adjusting claims.
Identified opportunities for improvement in existing processes and procedures.
Engaged in continuous learning to stay current with industry trends and best practices in claims management.
Managed caseload effectively, prioritizing urgent or high-value claims for prompt attention.
Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
Managed team performance and provided ongoing training for staff members.
Implemented quality control measures to enhance claims accuracy and reliability.
Paralegal
Barnett and White Attorneys at Law
Mobile
03.2013 - 08.2016
Drafted legal documents, including briefs, motions, and contracts for attorney review.
Assisted attorneys in client meetings by preparing relevant documentation and notes.
Coordinated communication between clients, attorneys, and court personnel effectively.
Provided administrative support such as answering phones or scheduling appointments.
Utilized legal software and databases for case management and legal research.
Office Manager
Lawler and Company Surveying
Mobile
09.2000 - 06.2013
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.