Tammy Layne
Kaufman,TX
Summary
Led initiatives to identify and capitalize on sales opportunities within the finance department. Directed the application process for automotive loans, ensuring compliance with lender guidelines. Oversaw customer communication and website management to enhance user experience. Cultivated and maintained strong business relationships through effective communication. Delivered impactful presentations to elevate the organization’s image among prospects. Managed competing priorities efficiently to meet deadlines. Engaged with internal and external stakeholders to resolve challenges and gather critical information. Leveraged extensive industry knowledge to drive strategic decisions. Championed continuous learning to stay informed about industry trends and advancements. Applied advanced technology skills to improve operational efficiency. Prioritized customer satisfaction by responding swiftly to inquiries and requests. Collaborated effectively within teams to achieve sales objectives.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Automotive Business Development and Marketing
B&C Marketing Solutions
Dallas, TX
06.2019 - Current
- Handling and working with all third-party vendors on behalf of the automotive dealership to enhance their performance.
- Making recommendations for digital marketing
- Operating a call center to generate appointments for sales and fixed operations.
- Marketing full campaigns for huge events on behalf of the dealership
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Automotive Finance Manager
S & D Automotive
New Port Richey, FL
2014 - 2019
- Assisted teams in completing projects on schedule and within budget. Supported project planning and execution by coordinating tasks and resources. Contributed to team meetings by sharing updates and addressing challenges.
- Evaluated credit applications and structured loans for subprime customers to facilitate rapid funding and adherence to lender guidelines.
- Cultivated and strengthened relationships with specialized subprime banks and lending institutions.
- Executed sales strategies for aftermarket products, including credit insurance and service contracts, to enhance departmental profitability.
- Ensured strict adherence to federal, state, and local regulations, including the Fair Credit Reporting Act, to safeguard company interests.
- Assisted sales team in closing deals by providing necessary support. Delivered training on special finance procedures to enhance team knowledge. Collaborated with team members to streamline processes and improve efficiency.
- Processed deal paperwork accurately and promptly to support team operations. Assisted in maintaining organized documentation for all transactions. Collaborated with team members to ensure compliance with established procedures.
- Assisted teams in achieving project goals by providing support and resources. Collaborated with colleagues to streamline processes and improve efficiency. Contributed to team efforts by completing assigned tasks on time.
- Leveraged over 10 years of specialized expertise in subprime automotive finance to drive strategic initiatives.
- Demonstrated expertise in credit analysis, risk management, and financial modeling.
- Demonstrated exceptional negotiation capabilities through effective verbal and written communication.
- Leveraged expertise in dealership management systems (DMS) and Microsoft Office to enhance operational efficiency.
- Monitored performance metrics to support team objectives. Assisted in analyzing data to identify areas for improvement. Collaborated with colleagues to enhance overall productivity.
- Facilitated sales of vehicle units through special finance department operations.
- Analyzed finance and insurance (F&I) profit per unit to identify revenue enhancement opportunities.
- Analyzed portfolio performance metrics to identify trends and enhance client retention strategies.
Mortgage Broker
Apex Mortgage
Sugar Land, TX
01.2002 - 06.2011
- Evaluated client financial profiles to assess mortgage eligibility and available options.
- Crafted customized mortgage solutions aligned with client requirements and prevailing market conditions.
- Facilitated collaboration with real estate agents to enhance loan application processes and approvals.
- Facilitated client navigation through intricate mortgage documentation, ensuring adherence to regulatory standards.
Sales & Finance
CHEVROLET & MITSUBISHI
Clearwater, FL
01.1994 - 01.2002
- Participated in all aspects of pre-owned automobile sales and financing.
- Greeted and interviewed customers seeking to buy new automobiles.
- Communicated with customers to understand their vehicle needs; made recommendations based on inventory and product knowledge.
- Educated customers on features and benefits of a wide range of automobiles.
- Acted as liaison between customers and financial institutions to establish payment terms meeting unique budgets.
- Remained current on manufacturer incentives and rebates in order to pass along savings to customers.
- Left the auto industry due to the military transfer of husband.
- Sold more than 30 cars per month.
Education
Bachelor’s Degree Business With A Minor In Finance - Business Management and Finance, JM&A Finance
University of Phoenix
Arizona05.1994
Skills
Spearheaded CRM operations to enhance sales, marketing, collections, and finance processes
Assisted in utilizing Calyx software for efficient loan processing Supported Vinsolutions and eLeads in managing customer relationships Aided dealers in navigating DealerSocket and Hamlin DealerTrac systems Collaborated with CDK to streamline operations Provided assistance with Capital One Navigator and Darwin for financial solutions Helped automate processes with RouteOne for improved efficiency
Collaborated with third-party vendors to enhance dealership operations
Certification
JM&A
Texas, Savings and Loan, Loan officer, and Mortgage Broker license
Timeline
Automotive Business Development and Marketing
B&C Marketing Solutions
06.2019 - Current
Mortgage Broker
Apex Mortgage
01.2002 - 06.2011
Sales & Finance
CHEVROLET & MITSUBISHI
01.1994 - 01.2002
Automotive Finance Manager
S & D Automotive
2014 - 2019
Bachelor’s Degree Business With A Minor In Finance - Business Management and Finance, JM&A Finance
University of Phoenix