Tammy Lenoir
McDonough,Georgia
Summary
I am a military spouse who is re entering the workforce after taking time off to raise a family, And be a supportive wife of an Iraqi War Veteran. I would like to find a career where I can apply my analytical, communication, organizational. And writing skills. Being a highly organized writer and a self starter accustomed to producing excellent copy on short deadlines. I am a Georgia Licensed Firearms Carrier who also a student of Takewondo and Akido. I have experience in MS Word, Excel, PowerPoint, and Outlook. Financial Manager leveraging exceptional communication skills to build quality relationships with clients, buyers and upper management. Dedicated Finance Professional with 5 years of experience in accounting and financial management. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced test proctoring professional with solid background in LSAT and GED examinations. Detail-oriented, systematic and exacting. Excellent planning, problem-solving and interpersonal communication skills. Experienced test proctoring professional with solid background in testing examinations. Detail-oriented, systematic and exacting. Excellent planning, problem-solving and interpersonal communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
FEMA Inspector
Vanguard Housing Inspections
03.2017 - Current
- During a federal disaster, I inspect and investigates for FEMA damages and records damages of the interior and exterior of damaged dwellings
- Ownership and occupancy of damaged homes must be determined before any federal assistance is awarded.
- Improved disaster assessment accuracy by conducting thorough site inspections and documenting damages.
- Enhanced data collection efficiency with detailed reporting of findings for FEMA''s Disaster Assistance Program.
- Increased disaster recovery speed by promptly identifying and prioritizing essential infrastructure repairs.
- Streamlined communication channels by maintaining contact with relevant stakeholders throughout inspection processes.
- Collaborated with local, state, and federal agencies to ensure accurate information exchange during disaster responses.
- Expanded professional knowledge by attending regular trainings on the latest inspection procedures and techniques.
- Contributed to a safer environment by ensuring compliance with safety regulations during all field operations.
- Provided crucial support for policy updates by consistently adhering to FEMA guidelines during inspections and report submissions.
- Assisted in developing comprehensive recovery plans based on thorough analysis of collected data from impacted areas.
- Assessed damaged structures for potential hazard risks, enabling prompt evacuation or remediation efforts when necessary.
- Promoted increased transparency by providing clear explanations of FEMA processes to affected individuals and community leaders during outreach events or public meetings.
- Maximized resource utilization through proficient use of technology tools such as GIS mapping software and mobile applications during inspection tasks.
- Ensured continuity of essential services by identifying critical infrastructure needs in disaster-stricken communities.
- Enabled faster decision-making for response strategies through accurate risk analysis reports provided to emergency management officials.
- Supported long-term community resilience initiatives through diligent application of mitigation measures during post-disaster rebuilding projects.
- Aided in establishing effective partnerships between government, non-governmental organizations, and private sector entities for coordinated disaster response efforts.
- Encouraged community involvement in recovery planning by actively participating in local meetings and providing essential information on available resources.
- Made and submitted reports detailing finding and any actions taken.
Independent Insurance Adjuster
EA Renfroe
07.2016 - Current
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of auto and property damage.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
- Managed a large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
- Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
- Attended industry conferences to stay current on emerging trends in the field of insurance adjusting, fostering continuous improvement in my work methods.
- Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
- Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
- Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
- Conducted site visits to assess the extent of damage and accurately estimate repair costs for proper settlement calculations based upon industry standard guidelines applicable within respective jurisdictional areas where licensed as an Independent Insurance Adjuster
- Examined claims forms and other records to determine insurance coverage.
Chauffeur
Carey International
01.2019 - Current
- I was a temporary private driver for the Super Bowl LIII in Atlanta, Georgia.
- Ensured passenger safety by adhering to traffic laws and regulations at all times.
- Enhanced client satisfaction by providing punctual, reliable transportation services and maintaining a professional demeanor.
- Maintained excellent vehicle cleanliness, both interior and exterior, for optimal client comfort.
- Consistently navigated efficiently through various routes to reach destinations on time or ahead of schedule.
- Managed diverse itineraries, adapting quickly to schedule changes and last-minute requests from clients.
- Built lasting relationships with clients through exceptional customer service and attentiveness to their needs.
- Provided courteous assistance with luggage handling, ensuring the safe transport of personal belongings.
- Conducted routine vehicle inspections to ensure proper maintenance and address any potential issues before they escalated.
- Utilized GPS technology effectively for accurate navigation and route planning in varying traffic conditions.
- Achieved high levels of client retention through consistent professionalism, discretion, and dedication to quality service.
- Collaborated with dispatchers effectively for smooth assignment scheduling and communication updates throughout shifts.
- Remained up-to-date with flight schedules and monitored delays or cancellations closely to promptly adjust pick-up times as needed.
- Participated in ongoing training sessions for defensive driving techniques, staying current on best practices for maximizing passenger security.
- Coordinated airport transfers seamlessly between terminals while maintaining strong communication with clients during travel transitions.
- Facilitated stress-free travel experiences by anticipating client needs and addressing them proactively, such as providing refreshments or adjusting vehicle temperature settings.
- Contributed to the company''s positive reputation by consistently maintaining a high level of professionalism, discretion, and attention to detail in all aspects of chauffeuring services.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Checked in with dispatch service and updated with current location.
- Operated party vehicles, buses and town cars.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
- Arrived on time to customer appointments.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Executive Financial Officer\IMT\NDMS (Region 4)
HHS\ASPR
05.2021 - Current
- Streamlined financial operations for increased efficiency by consolidating financial systems and databases.
- Improved financial accuracy by implementing efficient budgeting and forecasting processes.
- Reduced operational expenses with a thorough analysis of departmental budgets, identifying areas for cost savings.
- Managed team of 10 finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
- Managed team of 10 finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
Testing Proctor
Gwinnett Technical College
10.2023 - 10.2023
- Enhanced test security by implementing strict proctoring procedures and maintaining a vigilant presence during exams.
- Contributed to a higher rate of successful test completions by providing clear instructions and answering student queries promptly.
- Assisted in improving the testing environment by regularly updating and organizing testing materials and resources.
- Ensured smooth test administration by coordinating with faculty, administrators, and other staff members as needed.
- Supported students with disabilities by making necessary accommodations to ensure equal access to tests and assessments.
- Fostered a positive testing atmosphere with professional demeanor, strong communication skills, and a calm approach during high-stress situations.
- Boosted overall efficiency within the testing center through proactive identification of potential challenges or concerns before they became critical issues.
- Safeguarded sensitive information on student performance by adhering to strict confidentiality guidelines when handling exam results or discussing outcomes with stakeholders.
- Assisted in streamlining the testing process through consistent implementation of standardized policies and procedures across all exams.
Professional Driving Instructor
Nathan's Driving School
04.2023 - 06.2023
- Enhanced student driving skills by providing personalized instruction and feedback based on individual needs.
- Developed comprehensive lesson plans for various driving scenarios, ensuring thorough preparation for real-world situations.
- Ensured student safety by maintaining strict adherence to state laws, traffic regulations, and safe driving practices.
- Increased overall pass rates with tailored teaching methods that catered to the unique learning styles of each student.
- Assisted students in overcoming driving anxiety through patient guidance and gradual exposure to challenging situations.
- Supported student drivers in hands-on road training.
HSPD-12 Credentialing and Badging Specialist
Citizant
01.2023 - 03.2023
- *Enroll, issue, and activate numerous types of ID cards, including SmartID cards.
- *Provide credential administration and support to ICAM (Identify, Credential, and Access Management) operations.
- *Operate the USAccess system
- *Support the appointment managing activities in the time trade GSA scheduling tools
- *Perform certificate rekey, pin reset, and card update activities
- *Perform periodic card inventories and log card in inventory tool
- *Contact Federal employees and contractors to schedule card pickups and activations
- *Collect cards upon credential termination and work with Physical Security division to support card destruction and infrastructure security
- *Handle all registration and activation duties
- *Handle all applicant card status communications and IT issues
- *Take photos, capture digital signatures, and fingerprint all applicants
- Enhanced credentialing processes by streamlining documentation and verification procedures.
- Improved turnaround time for credentialing applications by implementing an efficient online system.
- Reduced errors in credentialing files by conducting thorough reviews and consistently maintaining attention to detail.
- Facilitated communication between departments, resulting in improved collaboration during the credentialing process.
Professional Driving Instructor
Aabacus DUI And Driving School
01.2018 - 04.2021
- Enhanced student driving skills by providing personalized instruction and feedback based on individual needs.
- Developed comprehensive lesson plans for various driving scenarios, ensuring thorough preparation for real-world situations.
- Ensured student safety by maintaining strict adherence to state laws, traffic regulations, and safe driving practices.
- Increased overall pass rates with tailored teaching methods that catered to the unique learning styles of each student.
- Assisted students in overcoming driving anxiety through patient guidance and gradual exposure to challenging situations.
- Promoted defensive driving techniques, resulting in a reduction of accidents among trained drivers.
- Evaluated driver performance through practical assessments, identifying areas for improvement and adjusting lessons accordingly.
- Provided regular feedback to students on their progress, fostering self-awareness and promoting continuous improvement.
- Conducted mock exams for students preparing for their license tests, providing valuable experience in test-taking conditions and improving confidence levels prior to the actual exam date.
- Incorporated the use of simulation software into lessons, allowing students to practice driving skills in a controlled environment before taking to the roads.
- Retained current and thorough knowledge of state driving laws and regulations.
- Utilized hands-on demonstrations of proper vehicle maintenance, emphasizing the importance of regular inspections for ensuring safe operation.
- Stayed current on industry trends and changes in driving laws, updating lesson plans as necessary to maintain relevance and effectiveness.
- Established rapport with students by creating a supportive and encouraging learning environment, reducing nervousness and increasing confidence behind the wheel.
- Supported student drivers in hands-on road training.
- Scheduled appointments with students for driving lessons.
- Designed routes and set practice skills to challenge student drivers and build behind-the-wheel confidence.
- Moved vehicle to assigned location and checked and inspected vehicle components to maximize safety.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Verified proper use of safety restraints by vehicle occupants to comply with Georgia law.
- Established goals for courses with organized outlines and detailed lessons.
- Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
- Supervised and monitored students' use of tools and equipment.
- Kept updated with developments in subject area curriculum, technical and career trends and teaching resources and methods.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
- Connected instruction to real-world experiences and to students' post-secondary goals.
- Developed curriculum to encourage student progress and advance performance level.
- Planned and documented programs of study meeting individual needs and abilities of students.
- Helped students meet course goals by establishing clear objectives for lessons, units and projects.
Loss Control Consultant
Sedgwick
01.2020 - 02.2021
- Reduced risk exposure by conducting thorough on-site inspections and identifying potential hazards.
- Improved safety standards through the development and implementation of effective loss control programs.
- Enhanced client relations by providing customized solutions tailored to their specific industry needs.
- Increased client satisfaction by consistently delivering high-quality loss control services in a timely manner.
- Conducted in-depth audits to identify areas of improvement within clients'' operations, leading to more effective risk mitigation strategies.
- Collaborated with underwriters to evaluate risks and determine appropriate coverage for clients.
- Assisted clients in achieving regulatory compliance by staying current on industry regulations and guidelines.
- Developed comprehensive training materials to educate clients on best practices for risk management and loss prevention.
- Streamlined processes by creating efficient systems for tracking and reporting loss control data.
Covert Auditor
Georgia Clean Air Emissions
04.2018 - 09.2018
- Ensured compliance with regulatory requirements by performing regular audits and staying up to date on industry standard audits.
- I communicate audit progress and finding by entering it electronically.
- Ensured compliance with regulatory requirements by performing regular audits and staying up to date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
- Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
- Followed established auditing processes to meet internal and regulatory requirements.
M.E.P.S. Liaison Officer
CMS
03.2018 - 06.2018
- Exercises direct control over all aspects of the MEPS Support Services Contract at the local level
- Performs applicant check-in/orientation and checkout procedures
- Performs room, kitchen, meal, and facility inspections
- Forecast daily support requirements and communicates with military, hotel, and travel staff
- Completes paperwork by entering information manually and electronically
- Reconciles monthly charges and billing, and inventories company sets.
- Established effective communication channels by collaborating with various departments and stakeholders.
- Enhanced interdepartmental cooperation through regular meetings, information sharing, and joint projects.
Education
Bachelor of Arts -
Lambuth University
Jackson, Tennessee08.1998
Skills
- Time Management
- Cost Control
- Economic Analysis
- Interpersonal Skills
- Risk Management
- Organizational Skills
- Financial Auditing
- Adaptability
- Debt Management
- Financial Reporting
- Ethical Conduct
- Conflict Resolution
- Decision Making
- Change Management
- Attention to Detail
- Due Diligence
- Customer Focus
- Regulatory Compliance
- Continuous Learning
- Integrity and Trustworthiness
- Strategic Planning
- Team Building
- Project Management
- Problem Solving
- Budget Compliance
- Information Security
- Advanced Computer Proficiency (PC and Mac)
- Highly Detail-Oriented
- Risk Mitigation
- Fraud Prevention
- Performance Improvement
- Project Management
- Problem Solving
- Budget Compliance
- Information Security
- Advanced Computer Proficiency (PC and Mac)
- Highly Detail-Oriented
- Risk Mitigation
- Fraud Prevention
- Performance Improvement
- Technology Proficiency
- Professionalism
- Effective Communication
- Project Management
- Problem Solving
- Budget Compliance
- Information Security
- Advanced Computer Proficiency (PC and Mac)
- Highly Detail-Oriented
- Risk Mitigation
- Fraud Prevention
- Performance Improvement
Certification
CERT (Community Emergency Response Team)
Team Rubicon
NDMS (National Disaster Management System)
GWSCC Level 1A Inspector (NPDES)
Languages
English
Native or Bilingual
Spanish
Limited Working
Japanese
Elementary
Timeline
Testing Proctor
Gwinnett Technical College
10.2023 - 10.2023
Professional Driving Instructor
Nathan's Driving School
04.2023 - 06.2023
HSPD-12 Credentialing and Badging Specialist
Citizant
01.2023 - 03.2023
Executive Financial Officer\IMT\NDMS (Region 4)
HHS\ASPR
05.2021 - Current
Loss Control Consultant
Sedgwick
01.2020 - 02.2021
Chauffeur
Carey International
01.2019 - Current
Covert Auditor
Georgia Clean Air Emissions
04.2018 - 09.2018
M.E.P.S. Liaison Officer
CMS
03.2018 - 06.2018
Professional Driving Instructor
Aabacus DUI And Driving School
01.2018 - 04.2021
FEMA Inspector
Vanguard Housing Inspections
03.2017 - Current
Independent Insurance Adjuster
EA Renfroe
07.2016 - Current
Bachelor of Arts -
Lambuth University
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