Overview
Work History
Education
Skills
Timeline
Generic

Tammy Leque

Appleton,WI

Overview

14
14
years of professional experience

Work History

Support Associate

Canteen
Appleton, WI
05.2023 - Current
  • Collaborated with CSMs to complete smooth and cost-effective events.
  • Updated databases with new and modified customer data.
  • Reviewed incoming requests for support services and prioritized accordingly.
  • Assisted [Description] team by providing administrative support such as [Function], [Function] and [Function].
  • Recommended essential corrective actions based on test results.
  • Evaluated overall performance of completed projects against established goals and objectives.
  • Created reports, presentations, and other documentation for stakeholders.
  • Advised senior leaders on ways that analytics could improve decision making processes.
  • Participated in regular meetings with management to assess and address issues and identify and implement improvements.
  • Maintained accurate records of all data collected during analysis processes.
  • Monitored and troubleshot IT infrastructure for operating issues, identifying failures and degradation.
  • Identified and resolved issues to maintain connectivity and minimize downtime.
  • Collaborated with other departments to ensure timely resolution of customer issues.
  • Analyzed data trends to improve overall effectiveness of the support team.
  • Prevented key account losses by researching discrepancies and correcting problems.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Collaborated with CSM's to complete smooth and cost-effective events.
  • Contacted customers about potential service upgrades, new credit services and account changes.
  • Evaluated financial/inventory documents to check for accuracy and note missing information.

Inventory Control Specialist

Dixon Ticonderoga Company
Neenah, WI
03.2010 - 05.2023
  • Performed scheduled inventory counts and supply audits.
  • Transported items using equipment like forklifts and hand trucks.
  • Organized and processed damaged goods according to vendor and manufacturer procedures.
  • Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
  • Traced missing material and shipments through vendor and customer communications.
  • Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
  • Investigated and resolved variances with inventory records.
  • Conducted regular physical inventories of warehouse stock and reported discrepancies.
  • Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Researched inventory-related discrepancies and made appropriate adjustments in system.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Executed cycle counts of materials onsite and reconciled against company reports.
  • Assisted with forecasting future needs based on historical trends analysis.
  • Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
  • Configured warehouse spaces as dictated by forecast of inbound materials and customer and production needs.
  • Managed inventory by performing physical counts, identifying variances and reconciling records.
  • Identified obsolete or slow-moving items that should be removed from the system.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
  • Performed cycle counts on daily basis to immediately spot errors and apply remedies.
  • Investigated causes of discrepancies between actual stock count versus system-generated reports.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Managed a team responsible for day-to-day operations associated with the company's warehousing activities.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Planned and completed group projects, working smoothly with others.

Education

Lean Sigma Certification - Supply Chain Management

Fox Valley Technical College
Appleton, WI
11-2022

Associate of Applied Science - Supply Chain Management

Fox Valley Technical College
Appleton, WI

Skills

Proven cost effective experience

Manages Operations and Financial of 5 Vending Districts, and 40 Vending drivers

Timeline

Support Associate

Canteen
05.2023 - Current

Inventory Control Specialist

Dixon Ticonderoga Company
03.2010 - 05.2023

Lean Sigma Certification - Supply Chain Management

Fox Valley Technical College

Associate of Applied Science - Supply Chain Management

Fox Valley Technical College

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Tammy Leque