Tammy Leque
Appleton,WI
Overview
14
14
years of professional experience
Work History
Support Associate
Canteen
Appleton, WI
05.2023 - Current
- Collaborated with CSMs to complete smooth and cost-effective events.
- Updated databases with new and modified customer data.
- Reviewed incoming requests for support services and prioritized accordingly.
- Assisted [Description] team by providing administrative support such as [Function], [Function] and [Function].
- Recommended essential corrective actions based on test results.
- Evaluated overall performance of completed projects against established goals and objectives.
- Created reports, presentations, and other documentation for stakeholders.
- Advised senior leaders on ways that analytics could improve decision making processes.
- Participated in regular meetings with management to assess and address issues and identify and implement improvements.
- Maintained accurate records of all data collected during analysis processes.
- Monitored and troubleshot IT infrastructure for operating issues, identifying failures and degradation.
- Identified and resolved issues to maintain connectivity and minimize downtime.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Analyzed data trends to improve overall effectiveness of the support team.
- Prevented key account losses by researching discrepancies and correcting problems.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Collaborated with CSM's to complete smooth and cost-effective events.
- Contacted customers about potential service upgrades, new credit services and account changes.
- Evaluated financial/inventory documents to check for accuracy and note missing information.
Inventory Control Specialist
Dixon Ticonderoga Company
Neenah, WI
03.2010 - 05.2023
- Performed scheduled inventory counts and supply audits.
- Transported items using equipment like forklifts and hand trucks.
- Organized and processed damaged goods according to vendor and manufacturer procedures.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Traced missing material and shipments through vendor and customer communications.
- Reviewed purchase orders and invoices to verify accuracy of information prior to shipment or receipt of products.
- Investigated and resolved variances with inventory records.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Researched inventory-related discrepancies and made appropriate adjustments in system.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Executed cycle counts of materials onsite and reconciled against company reports.
- Assisted with forecasting future needs based on historical trends analysis.
- Received incoming goods, checked paperwork and reviewed merchandise for accuracy against documentation.
- Configured warehouse spaces as dictated by forecast of inbound materials and customer and production needs.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Identified obsolete or slow-moving items that should be removed from the system.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Investigated causes of discrepancies between actual stock count versus system-generated reports.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Managed a team responsible for day-to-day operations associated with the company's warehousing activities.
- Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
Education
Lean Sigma Certification - Supply Chain Management
Fox Valley Technical College
Appleton, WI11-2022
Associate of Applied Science - Supply Chain Management
Fox Valley Technical College
Appleton, WISkills
Proven cost effective experience
Manages Operations and Financial of 5 Vending Districts, and 40 Vending drivers
Timeline
Support Associate
Canteen
05.2023 - Current
Inventory Control Specialist
Dixon Ticonderoga Company
03.2010 - 05.2023
Lean Sigma Certification - Supply Chain Management
Fox Valley Technical College
Associate of Applied Science - Supply Chain Management
Fox Valley Technical College