Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy L. Mason

Lombard,IL

Summary

Dedicated and enthusiastic job seeker with a knack for organization, seeking an entry-level [Job Title] role. Eager to contribute to team success and drive towards achieving company objectives.

Overview

11
11
years of professional experience

Work History

Customer service/ Rental

Lombard Toyota
  • Interview new employees and train them.
  • Make a bi-weekly schedule for the BDC employees.
  • Supervise the BDC department.
  • Answer phones, make appointments for repairs, and or maintenance, look up there history on repairs, help customers if they are broken down using the CDK software.
  • Rent vehicle to customers for personal or if there car is in for long repairs using the TSD Track software.
  • Cash out customers , Post payment & receipt them
  • Maintain deal bags, license plates & I-passes for salesmen.
  • Take deposits on new & used vehicles
  • Enter new customers into CDK
  • Use Dealer Daily to look –up information on vehicles for the customer
  • Use Dealer Socket to do follow up calls

Assistant (office clerk)

Suburban Driveline
01.2008 - 01.2016
  • Prepare accounts receivable reports, applied cash and credit card payments using MYOB software
  • Input time and services for customer billing
  • Provide efficient customer service in a fast-paced environment, draft customer and vendor correspondence.
  • Finalize and forward customer invoices, maintain customer database

Deli clerk

Ultra-Foods
01.2007 - 01.2008
  • Customer service
  • Made sure all cold packed foods were gone thru daily.
  • Packaged foods (salads), made daily sandwiches.
  • For sales made sure all signs and food was on display.

Afternoon manager

Top Notch Kennels
01.2005 - 01.2006
  • Supervised three high school students.
  • Customer service, checked in guests (dogs and cats) out.
  • Feed the guests
  • Gave them medication when needed.
  • Took them out for walks and play.
  • Clean and sanitized there suites.
  • Handled daily payments.
  • Made appointments for the guests, and answered phones.

Education

High School Diploma -

Glenbard East High School
Lombard, IL
06-1979

Skills

  • Billing, Invoice
  • Customer service
  • Collections
  • Accounts receivable
  • Accounts payable
  • Microsoft Excel
  • Microsoft Word
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Computer skills
  • Calm under pressure
  • Active listening
  • Decision-making

Timeline

Assistant (office clerk)

Suburban Driveline
01.2008 - 01.2016

Deli clerk

Ultra-Foods
01.2007 - 01.2008

Afternoon manager

Top Notch Kennels
01.2005 - 01.2006

Customer service/ Rental

Lombard Toyota

High School Diploma -

Glenbard East High School

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Tammy L. Mason