Tammy Loman
New Baden,IL
Summary
A results-driven professional with a strong work ethic, adaptability, and outstanding interpersonal skills. Thrives in autonomous work environments and quickly becomes proficient in new skills.
Overview
17
17
years of professional experience
Work History
Regional Business Office Manager
ICS Services
Illinois – Indiana - St Louis
05.2017 - Current
- Planned, developed, organized, implemented, evaluated and directed the overall financial operation and programs following generally accepted accounting principles and current state/federal laws/regulations
- Develops and implements processes and systems in the Business Office for efficient management of billing, collections (A/R), accounts payable (A/P), general ledger functions, business/payroll taxes, purchase orders, cash flow, and vital business transactions
- Creates and implements end-to-end payroll accounting protocols, including critical components for staff welfare or pension arrangements.
- Prepared financial records and cost reports for submission to authorized government agencies in compliance with current regulations
- Led operations as the Regional Business Services Manager
- Assumed role of supervisor while also performing tasks
- Evaluated and scrutinized expenditure data, ensuring thorough observation of each line item within the operational budget
- Optimized operations through comprehensive review and evaluation of activities, workflow, and office procedures within the region
- Managed procurement of supplies, forms and office equipment
- Performed additional duties as assigned within the scope of enumerated responsibilities
- Demonstrated proficiency in using various electronic reporting formats like Excel, Word, and Adobe.
- Recruiting talented, qualified individuals to fill department positions plays a crucial role in building and maintaining a strong and capable team
- Fostered a positive environment while consistently resolving challenges.
Director of Marketing and Sales
Gardant Management Solutions
Southern Illinois – O'Fallon, Swansea, Maryville, IL
03.2010 - 12.2016
- Managed Marketing business office activities in compliance with federal, state, and local guidelines
- Served as a Regional Business Services Manager
- Served as a working supervisor
- Reviews and analyzes expenditure data, monitoring all lines in the operations portion of the budget
- Reviews and evaluates activities, workflow, and office procedures within the region.
- Controls orders for supplies, forms, and office equipment
- Performs other duties as required or assigned
- Trained and ensured compliance of all community Sales and Marketing personnel with Sales Strategies, Sales Processes, and Sales and Marketing Data Reporting
- Maintained strict adherence to all essential paperwork for efficient operational and administrative assistance
- Provided detailed reports on community and level-of-care specific Sales and Marketing Metrics which included Leads Generated, Call Volume (daily, weekly, monthly), Tours, Subsequent Tours, Closing Ratios per Team and Sales Counselor as well as Cost per Sale
- Developed and enforced annual Sales and Marketing Departmental Operation and Expense Budget
- Delivered consistent implementation of cultural values and organizational standards and practices
- Developed and implemented digital marketing plans to incorporate SEO, social media platforms, and video campaigns
Office Administrator
Passages Hospice
Southern Illinois – St Louis, IL
06.2007 - 03.2010
- Ensured adherence to applicable regulations for overall management of business office activities
- Oversaw various business operations, such as managing accounts receivable and accounts payable
- Served as a Regional Business Services Manager
- Served as a working supervisor
- Reviews and analyzes expenditure data, monitoring all lines in the operations portion of the budget
- Reviewed and evaluated activities, workflow, and office procedures within the region.
- Controlled orders for supplies, forms, and office equipment.
- Executed supplementary tasks within professional boundaries as needed or instructed.
- Conducted payer verifications and recorded recurring charges on the A/R profile.
Education
Business Administration -
Kaskaskia College
Centralia, Illinois05.2001
Skills
- Office Administration
- Database Administration
- Financial Administration
- Records Management
- Budget Development
- Maintaining strong attention to detail
- Strong sense of accountability
- Knowledge of CRM systems/applications
- Exhibit and promote a high level of customer service
- Excellent organizational skills
- Knowledge of all federal and state laws where applicable
References
Ashley Huels
618-979-9180
Christina O'Dell
618-731-2058
Kathy Blume
618-795-4478
Mark Omen
618-315-7473
References
References available upon request.
Timeline
Regional Business Office Manager
ICS Services
05.2017 - Current
Director of Marketing and Sales
Gardant Management Solutions
03.2010 - 12.2016
Office Administrator
Passages Hospice
06.2007 - 03.2010
Business Administration -
Kaskaskia College
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