Experienced professional with a proven track record at Proactive Wealth Strategies, excelling in administrative support and customer relations. Adept at maintaining confidentiality and managing financial records, I leverage strong communication skills to enhance client satisfaction and streamline business processes. Committed to fostering positive environments and achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
NSA Storage Affiliates
07.2024 - Current
Followed up on delinquent tenants and coordinated collection procedures.
Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Completed final move-out walk-throughs with tenants to identify required repairs.
Office Manager
Proactive Wealth Strategies
01.2022 - 10.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Nanny
Micheal McCrum
02.2020 - 01.2022
Prepared meals and snacks for children based on dietary guidelines.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.