Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Tammy Long
Retired
Hadley,NY
Work Preference
Summary
Dynamic Laboratory Technical Director with a proven track record at the City of Glens Falls, excelling in compliance and certification program design. Expert in fostering collaboration with government agencies and enhancing customer service excellence. Achieved significant process improvements while mentoring staff, ensuring adherence to laboratory standards and optimizing resource utilization.
Overview
28
28
years of professional experience
Work History
Laboratory Technical Director
City of Glens Falls
09.2012 - 11.2020
- Oversaw compliance with industry standards and regulations in technology deployments.
- Mentored junior staff on technical skills, fostering professional growth within the team.
- Evaluated emerging technologies for potential integration into existing systems and workflows.
- Developed suggestions for technical process improvements to optimize resources.
- Collaborated with leadership staff to determine appropriate budgets.
- Oversaw testing of equipment and components to check for defects.
- Increased customer satisfaction, addressing technical issues swiftly and effectively.
- Supported creation of client and business partner relationships through careful collaboration and networking efforts.
- Complied with stringent regulatory standards for data handling.
- Monitored production operations for quality and compliance with standards.
- Led successful efforts to obtain necessary certifications, demonstrating compliance with industry regulations and best practices.
- Authored best practices documentation for use in new personnel onboarding processes.
Quality Assurance Officer
City of Glens Falls
06.1998 - 06.2010
- Conducted comprehensive quality inspections to ensure compliance with established standards
- Collaborated with teams to identify and resolve quality-related issues
- Developed and implemented testing protocols to enhance product reliability
- Analyzed data from inspections to identify trends and areas for improvement
- Trained staff on quality assurance processes and best practices
- Reviewed and updated quality documentation to maintain accuracy and relevance
- Developed training programs for employees to enhance their understanding of quality assurance principles and practices.
- Facilitated effective communication between departments regarding quality matters, fostering a collaborative working environment.
- Established comprehensive documentation systems to maintain records of all test results, audits, and inspections.
- Liaised with external auditors during certification processes, demonstrating an unwavering commitment to meeting stringent regulatory requirements for product safety and effectiveness.
- Created and maintained quality management systems to align with industry standards.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
Laboratory Analyst
Adirondack Environmental Services
08.1995 - 02.1998
- Conducted analytical testing of environmental samples using advanced laboratory equipment.
- Ensured compliance with environmental regulations through meticulous documentation and reporting.
- Collaborated with cross-functional teams to develop and implement standard operating procedures.
- Maintained laboratory instruments, troubleshooting issues to ensure optimal performance.
- Executed quality control measures, verifying accuracy of test results before submission.
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
Laboratory Technician
Hudson Environmental
05.1993 - 01.1995
- Operated laboratory equipment to perform routine tests and analyses.
- Assisted in maintaining accurate records of experimental data and results.
- Prepared samples for testing by following established protocols and procedures.
- Ensured compliance with safety regulations and maintained a clean laboratory environment.
- Learned various laboratory techniques through hands-on training and observation.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
Education
Bachelor of Science - Environmental Chemistry/Biology
SUNY Empire State College
Saratoga Springs, NYSkills
- Certification program design
- Customer service excellence
- Compliance with laboratory standards
- Collaboration with government agencies
Timeline
Laboratory Technical Director
City of Glens Falls
09.2012 - 11.2020
Quality Assurance Officer
City of Glens Falls
06.1998 - 06.2010
Laboratory Analyst
Adirondack Environmental Services
08.1995 - 02.1998
Laboratory Technician
Hudson Environmental
05.1993 - 01.1995
Bachelor of Science - Environmental Chemistry/Biology
SUNY Empire State College
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