Tammy Lord
Massage Therapist/Transforming Touch Therapist
Summary
- Hardworking therapy practitioner driven to improve patient lives with high-quality and caring support. Excellent planning and problem-solving skills paired with methodical and thorough approach. [Type] Licensed Therapist.
Overview
20
20
years of professional experience
Work History
Therapist
Spirit Speaker
11.2019 - Current
- Assess clients' overall health needs, developed treatment plans and monitored progress.
- Document client information, treatment, progress and recovery.
- Adapt therapy sessions and practices according to client's goals and progress.
- Facilitate recovery-oriented virtual support groups, esoteric anatomy workshops, and educate clients on therapeutic procedures and practices.
- Established social media platform and create relevant content to support treatments.
- Developed website to grow clientele and sell specialized merchandise.
Licensed Massage Therapist
Lemongrass Wellness Center
09.2015 - 12.2019
- Expanded study into energy system anatomy, brain anatomy, developmental trauma pathology and quantum science to supplement healing treatments.
- Educated clients on benefits of pertinent therapies and importance of self-care.
- Provided treatments to overcome anatomical, energetic, and developmental challenges and difficulties.
- Collaborated with other healthcare professionals to develop treatment plans.
- Created marketing to increase awareness of treatments and grew client.
- Built loyal clientele with customized treatments, suggested lifestyle changes, and support for long-term wellness.
- Booked appointments, greeted clients, and created client records.
- Increased revenue by $80,000/year
Lead Licensed Massage Therapist
Rancho Valencia Resort And Spa
12.2013 - 09.2015
- Established and implemented massage protocols and procedures.
- Maintained clean and professional massage therapy environment with stringent adherence to Rancho Valencia and Forbes 5 Star Standards.
- Communicated with clients to access and identify guests needs, medical history, lifestyle and treatment goals.
- Grew service and retail sales with great work ethic, specialized services and positive attitude.
- Researched new massage techniques and treatments.
- Created marketing advertisements to increase awareness of services and boost sales.
- Established and executed cross training for Spa Concierge and Spa Staff.
- Performed skill assessments, created documentation and implemented necessary steps to ensure performance of spa staff.
- Problem solving and resolution during services and throughout facility daily, ensuring smooth operations for staff and guests.
- Facilitated strong communication and team building in spa team and environment.
Lead Licensed Massage Therapist
Hilton Ocean Crest Spa
07.2012 - 07.2014
- Established and implemented massage protocols and procedures.
- Maintained clean and professional massage therapy environment adhering to Hilton Standards.
- Communicated with clients to access and identify guests needs, medical history, lifestyle and treatment goals.
- Grew sales with great work ethic, specialized services and positive attitude.
- Performed skill assessments, created documentation and implemented necessary steps to ensure performance of spa staff.
- Utilized massage techniques to address diverse needs with deep tissue, therapeutic and sports massage.
- Problem solving and resolution during services and throughout facility daily, ensuring smooth operations for staff and guests.
- Facilitated strong communication and team building in spa team and environment.
- Provided safe, effective, and appropriate massage and body treatments during client appointments.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
Licensed Massage Therapist
Full Circle Massage, Aesthetics, And Yoga
06.2009 - 06.2012
- Provided custom out-call massage treatments to clients, tailored to individual needs, unique requirements, injuries and preferences.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Educated clients on benefits of massage and recommended home care techniques.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Provided individual and group yoga instruction to clients custom tailored to individual needs, unique requirements, limitations, injuries, and preferences.
Administrative Assistant
Beyond Massage Aspen
01.2009 - 12.2010
- Created and maintained databases to track and record customer data.
- Organized information to assist in teaching and presentations.
- Organized logistics and materials for each class to distribute to students and guest teachers.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate students
- Assisted in set-up and break down of all class equipment and supplies
- Created marketing materials by capturing class content and experience with photography.
- Increased marketing audience by increasing email database by thousands.
Education
Bachelor of Science - Natural Resources, Sociology And Psychology
CalPoly Humboldt
Arcata, CA12.1992
Skills
- Retail Sales and Management
- Web Development and Sales
- Sales and Productivity Forecasting
- Budgeting and Business Planning
- Exceptional Customer Service
- Excellent Organizational Skills
- Traditional Astrology Knowledge
- Strong Written and Verbal Communication Skills
- Computer and Internet proficiency
- Positive Verbal Skills
- Time Management Skills
- Good Judgement and Problem-Solving
- Adaptability
- Creative
- Attention to Detail
- Professional Demeanor
Additional Information
Charitable Work
Feed America
New Jersey Shore Clean-ups
Arcata Marsh
San Rafael Soup Kitchen
Domestic Abuse Survivors
Making Headway, Inc.
HIV/Aids –Strength for the Journey
Adopt-A-Highway
ASPCA
Kinetic Sculpture Race
Greenpeace
UNICEF
Wounded Warriors
Touch of Relief
Blue Lake Community Gardens
Blue Lake Snack Bar
Timeline
Therapist
Spirit Speaker
11.2019 - Current
Licensed Massage Therapist
Lemongrass Wellness Center
09.2015 - 12.2019
Lead Licensed Massage Therapist
Rancho Valencia Resort And Spa
12.2013 - 09.2015
Lead Licensed Massage Therapist
Hilton Ocean Crest Spa
07.2012 - 07.2014
Licensed Massage Therapist
Full Circle Massage, Aesthetics, And Yoga
06.2009 - 06.2012
Administrative Assistant
Beyond Massage Aspen
01.2009 - 12.2010
Bachelor of Science - Natural Resources, Sociology And Psychology
CalPoly Humboldt