Tammy M Lowman
Indiana,PA
Summary
Diligent professional with a keen eye for detail and solid background in administrative support and office management. Successfully managed schedules, coordinated meetings, and streamlined office operations. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management. Demonstrated proficiency in Microsoft Office Suite and excellent communication skills.
Overview
37
37
years of professional experience
Work History
Office Assistant
IRMC Physician Group Orthopedics
10.2024 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Assisted with onboarding of new employees.
Production Director
Creps United Publications
01.1988 - 08.2024
- Mentored junior team members, fostering a collaborative work environment that encouraged professional growth and skill development.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Balanced competing priorities while managing multiple projects simultaneously, achieving consistently high levels of client satisfaction through strategic delegation and meticulous attention to detail.
- Displayed strong organizational and multi-tasking skills, managed unpredictable workload and met established deadlines.
- Facilitated clear communication between management teams across all departments ensuring cohesive decision-making collaboration towards shared objectives.
- Developed employee incentive programs designed to boost morale, productivity, retention rates among staff members.
- Continuously improved production process through data analysis, identifying areas for improvement and implementing necessary changes.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Penns Manor Junior/Senior High School
Clymer, PA05-1986
Skills
- Precise Data Input
- Verbal communication
- Dedicated team player
- Prioritizing work
- Excel spreadsheets
- Meticulous attention to detail
- Proofreading
- Administrative support
- Customer service
- Document management
- Time management
Timeline
Office Assistant
IRMC Physician Group Orthopedics
10.2024 - Current
Production Director
Creps United Publications
01.1988 - 08.2024
High School Diploma -
Penns Manor Junior/Senior High School