Tammy Lummus
Dallas,GA
Summary
Reliable and upbeat Sales Associate Leader successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
31
31
years of professional experience
Work History
Insurance Sales Agent
Brown & Brown
01.2011 - 11.2020
- Conducted annual reviews of existing policies to update information.
- Evaluated competitors' products and services to gain competitive advantage.
- Followed up promptly with interested clients to close sales.
- Monitored customer feedback and identified areas of improvement.
Cashier Specialist
Walmart
10.2008 - 01.2011
- Readied daily tills for each cashier by counting out change and documenting total amounts end-of-shift review.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed staffing levels to provide optimal support for cash register operations.
Small Business Owner
Spik N Span Home Cleaning
07.1989 - 08.2008
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consulted with customers to assess needs and propose optimal solutions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Education
Business Administration And Management
Strayer University
Washington, DC03.2018
Skills
- Critical Thinking
- Sales Expertise
- Customer Loyalty
- Constructive Feedback
- Maintaining Clean Work Areas
- Cash Handling
- Customer Inquiries
- Sales Coaching
- Store Presentation
- Driven Work Ethic
- Customer Engagement
Timeline
Insurance Sales Agent
Brown & Brown
01.2011 - 11.2020
Cashier Specialist
Walmart
10.2008 - 01.2011
Small Business Owner
Spik N Span Home Cleaning
07.1989 - 08.2008
Business Administration And Management
Strayer University
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