Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Mainero

Beaumont,TX

Summary

Dynamic Office Administrative Assistant with a proven track record at Michael Jeansonne DDS MS, excelling in spreadsheet development and fostering exceptional customer relationships. Streamlined administrative processes, enhancing efficiency and accuracy. Achieved notable increases in office participation and efficiency through innovative event planning and effective communication. Focused Job Title with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Motivated professional with extensive experience in customer service, sales and administrative tasks. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

26
26
years of professional experience

Work History

Office Administrative Assistant

Michael Jeansonne DDS MS
04.1998 - Current
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Established administrative work procedures to track staff's daily tasks.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

Hamshire Fannett High School
Hamshire, TX

Skills

  • Spreadsheet development
  • Database entry
  • Billing and Invoicing
  • Event Planning
  • File Organization
  • Verbal Communication
  • Database Administration
  • Document Scanning
  • Calendar Management
  • Scheduling appointments
  • Database Maintenance
  • Schedule and calendar management
  • Telephone reception
  • Reception Management
  • Customer Engagement
  • Scheduling and calendar management
  • Supply Inventory
  • File Management
  • Schedule Management
  • Inventory Management

Timeline

Office Administrative Assistant

Michael Jeansonne DDS MS
04.1998 - Current

Hamshire Fannett High School

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Tammy Mainero