Tammy Mainero
Beaumont,TX
Summary
Personable Office Administrator with 26 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
26
26
years of professional experience
Work History
Front Office Administrator
Michael Jeansonne DDS, MS
04.1998 - 08.2024
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Answered central telephone system and directed calls accordingly.
- Handled cash transactions and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Managed multiple tasks and met time-sensitive deadlines.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced visitor experience by providing detailed information and assistance as needed.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Education
High School Diploma -
Hamshire Fannett High School
Hamshire, TXSkills
- Telephone reception
- Customer Engagement
- Scheduling appointments
- Calendar Management
- Office Supply Management
- Expense Reporting
- Inbound phone call handling
- Schedule and calendar management
- Verbal Communication
- File Maintenance
- Customer Service
- Problem-solving abilities
- Multitasking
- Multitasking and Organization
- Microsoft Office
- Time management abilities
Timeline
Front Office Administrator
Michael Jeansonne DDS, MS
04.1998 - 08.2024
High School Diploma -
Hamshire Fannett High School
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