Open To Work
TAMMY MALSACK
Shea Homes
Wickenburg
Work Preference
Desired Job Title
Community RepresentativeTransaction & Tour Center CoordinatorNew Home Sales Associate
Work Type
Full Time
Location Preference
RemoteHybrid
Location:
Raleigh, NCCharlotte, NCSpokane, WACoeur d'Alene, IDBoise, ID
Open to relocation:
Yes
1
Certification
5
years of professional experience
Accomplished New Home Sales Representative with over 5 years in the industry, recognized for converting prospects and fostering strong buyer relationships. Achieved 31% of community home sales since entering sales in late 2024. Utilize consultative selling and transaction expertise to effectively guide buyers from discovery to closing.
Work History
Community Representative
1 Year 9 Months- Drove sales by uncovering buyer motivation, lifestyle priorities, and purchase needs to strategically match prospects with the right home and opportunity.
- Converted prospects through consultative selling, strategic follow-up, objection handling, and confident closing techniques.
- Created personalized Discovery Stay and community experiences that built emotional connection and advanced purchase decisions.
- Designed personalized Discovery Stay and community experiences that fostered emotional connections and facilitated purchase decisions.
- Utilized Salesforce to manage leads, prioritize follow-up, and track buyer activity, effectively advancing prospects through the sales pipeline.
- Generated and executed contracts and addendums while managing financing requirements, contingencies, and critical deadlines.
- Prospected for new business and referral opportunities through relationship-driven outreach and consistent client engagement.
- Partnered with Construction, Design, Warranty, and Shea Mortgage to address concerns and enhance overall buyer experience.
Transaction & Tour Center Coordinator
3 Years 6 Months- Directed new home transactions from contract through closing, managing contingencies, loan approvals, documentation, and critical deadlines.
- Coordinated buyers, sales teams, lenders, and internal departments to ensure smooth transactions and enhance buyer confidence.
- Proactively resolved transaction challenges to minimize delays and safeguard customer experience.
- Cultivated strong buyer relationships through proactive communication, responsiveness, and consistent follow-through.
- Built strong buyer relationships through proactive communication and consistent follow-through.
Education
AZ Real Estate SA697221000 - Sales
Associate of Applied Science - Medical Laboratory Science
Skills
Community Engagement
Consultative Selling
Lead Conversion
Buyer Discovery
Negotiation & Closing
Objection Handling
Community engagement
Contract Execution
Prospecting & Referrals
CRM & Salesforce
Customer Experience
Local Market Knowledge
Accomplishments
- Achieved maximum results on selling the most Spec homes during a Sales Promo.
Certification
- Active Arizona Real Estate License
- Shea University Sales & Industry Training
- Salesforce
- Tour Factory
- Tru Digital
- Microsoft Excel
- Word
- Outlook
Timeline
Community Representative
Shea Homes
10.2024 - CurrentRead More
Transaction & Tour Center Coordinator
Shea Homes
04.2021 - 10.2024Read More
Shea U
AZ Real Estate SA697221000 from Sales
Read More
Kaplan College
Associate of Applied Science from Medical Laboratory Science
Read More