Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Tammy Mann

Fredericksburg,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Sales Associate

Lochte Feed & Supply
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Monitored customers for signs of security concerns and escalated issues to management.

Sales Associate

Rustlin Rob's Gourmet Food Store
03.2016 - 10.2021
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Prepared and maintained samples for the store.

Sales Associate

Leathers With Style
02.2014 - 03.2015
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.

Texas Works Advisor

Texas Health and Human Services Commission
09.1999 - 07.2004
  • Reviewing eligibility files, obtaining and verifying income and resources, and determining client financial eligibility for social services programs
  • Interviewing and documenting client information.
  • Determining benefits and explaining program benefits and requirements
  • Verifying case data and processing, monitoring, and communicating case status and changes to clients.
  • Establishing priorities in accordance with the importance of deadlines.

Unit Clerk

Texas Health and Human Service Commission
12.1994 - 09.1999
  • Scheduled client appointments for the unit caseworkers.
  • Pulled and filed case files for the caseworkers.
  • Prepared and filled reports for unit supervisor.
  • Maintained time and leave records for unit staff.

Education

Livingston High School
Livingston, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Timeline

Sales Associate

Lochte Feed & Supply
11.2021 - Current

Sales Associate

Rustlin Rob's Gourmet Food Store
03.2016 - 10.2021

Sales Associate

Leathers With Style
02.2014 - 03.2015

Texas Works Advisor

Texas Health and Human Services Commission
09.1999 - 07.2004

Unit Clerk

Texas Health and Human Service Commission
12.1994 - 09.1999

Livingston High School

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Tammy Mann