Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Tammy Marangopoulos

Cypress,CA

Summary

Dynamic Sales Associate with a proven track record at Homegoods, excelling in customer service and time management. Recognized for efficiently processing transactions while enhancing team collaboration and problem-solving. Committed to delivering exceptional shopping experiences and maintaining optimal stock levels, contributing to overall store success.

Overview

17
17
years of professional experience

Work History

Sales Associate

HomeGoods
11.2005 - 04.2006
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays and ensured stock levels met customer demand.
  • Processed transactions accurately using point-of-sale systems in a fast-paced environment.
  • Collaborated with team members to achieve daily sales goals and improve service efficiency.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

Sales Representative// Pastry Technician

Premier Bakers and Associates
04.1989 - 10.2005
  • Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
  • Conducted market research to identify new sales opportunities and emerging trends.
  • Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
  • Utilized CRM systems to track sales activities and manage client information effectively.
  • Trained junior sales representatives on product knowledge and effective selling techniques.
  • Led presentations for key clients, showcasing tailored solutions that addressed specific needs.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Led training sessions for new sales representatives, enhancing team expertise and performance.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Participated in trade shows and conferences to network and generate leads.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.

Sales Associate

La Paz Beauty
06.1995 - 09.1998

Provided customer service and recommended products during cash register operations.

  • Engaged customers through effective communication to foster brand loyalty and repeat business.

Education

Temple City High School
Temple City, CA

Cosmetology -

Lake Forest Beauty College
Lake Forest, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Verbal/written communication
  • Client service
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • POS system operation
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Inventory tracking
  • Merchandise display
  • Product recommendations
  • Product promotions
  • Relationship selling
  • Sales trends
  • Product demonstrations
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Merchandising
  • Upselling and cross selling
  • Service oriented
  • Positive and professional
  • Calm demeanor
  • Hospitality and accommodation
  • Excellent communication skills

Timeline

Sales Associate

HomeGoods
11.2005 - 04.2006

Sales Associate

La Paz Beauty
06.1995 - 09.1998

Sales Representative// Pastry Technician

Premier Bakers and Associates
04.1989 - 10.2005

Temple City High School

Cosmetology -

Lake Forest Beauty College
Tammy Marangopoulos