Dynamic Sales Associate with a proven track record at Homegoods, excelling in customer service and time management. Recognized for efficiently processing transactions while enhancing team collaboration and problem-solving. Committed to delivering exceptional shopping experiences and maintaining optimal stock levels, contributing to overall store success.
Overview
17
17
years of professional experience
Work History
Sales Associate
HomeGoods
11.2005 - 04.2006
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays and ensured stock levels met customer demand.
Processed transactions accurately using point-of-sale systems in a fast-paced environment.
Collaborated with team members to achieve daily sales goals and improve service efficiency.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
Sales Representative// Pastry Technician
Premier Bakers and Associates
04.1989 - 10.2005
Developed and maintained relationships with clients to enhance customer satisfaction and loyalty.
Conducted market research to identify new sales opportunities and emerging trends.
Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Utilized CRM systems to track sales activities and manage client information effectively.
Trained junior sales representatives on product knowledge and effective selling techniques.
Led presentations for key clients, showcasing tailored solutions that addressed specific needs.
Expanded customer base through cold calling, networking, and relationship building.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Led training sessions for new sales representatives, enhancing team expertise and performance.
Identified and tapped into new markets, significantly expanding customer base.
Collaborated with marketing department to align sales strategies with new campaigns.
Participated in trade shows and conferences to network and generate leads.
Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Developed and maintained strong working relationships with professionals within assigned territory.
Attended monthly sales meetings and quarterly sales trainings.
Sales Associate
La Paz Beauty
06.1995 - 09.1998
Provided customer service and recommended products during cash register operations.
Engaged customers through effective communication to foster brand loyalty and repeat business.