Adept at leading teams to exceed project standards at Lincoln Land Community College, I enhanced crew productivity by 40% through effective communication and rigorous safety protocols adherence. My expertise in equipment operation and fostering teamwork propelled significant improvements in efficiency and workplace morale, demonstrating a strong dedication to excellence and collaborative success.
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
25
25
years of professional experience
Work History
Custodial Foreman
Lincoln Land Community College
01.2012 - Current
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Inspected completed work to verify quality standards and compliance with criteria.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
Adapted workflows in response to changing environmental conditions or unexpected challenges encountered during construction activities.
Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Provided comprehensive training for new employees, ensuring their rapid integration into the team dynamic.
Maintained high levels of workforce morale and engagement, organizing team-building activities and providing regular feedback.
Remittance Processor
Illinois National Bank
10.1999 - 10.2011
Improved remittance processing efficiency by implementing advanced software tools and streamlined workflows.
Enhanced customer satisfaction by providing prompt, accurate, and friendly service during the remittance process.
Supported interdepartmental collaboration by providing clear communication regarding payment status updates or potential issues that may affect other teams'' processes.
Remained adaptable and flexible in a fast-paced environment, readily adjusting to changes in processes or customer requirements while maintaining high levels of performance.
Achieved consistently high levels of accuracy when inputting payment data into systems, reducing discrepancies and reconciliation issues.
Contributed to team success by actively participating in meetings, sharing knowledge and expertise, and offering support to colleagues as needed.
Expedited processing times for high-priority payments, ensuring timely delivery to recipients.
Managed workload effectively under tight deadlines, ensuring all tasks were completed accurately and on time.
Collaborated effectively with team members to achieve shared goals and maintain a productive work environment.
Reduced error rates in remittance transactions through meticulous data entry and attention to detail.
Handled sensitive customer information with discretion, maintaining confidentiality throughout the payment process.
Maintained strict compliance with regulatory guidelines and company policies during all phases of remittance processing.
Assisted in training new employees, sharing valuable knowledge and best practices for efficient remittance processing.
Handled day-to-day accounting processes to drive financial accuracy.
Managed and responded to correspondence and inquiries from customers and vendors.