Tammy Martin
Piqua,OH
Summary
Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Sr Quality Tech
Collins Aerospace
09.2018 - Current
- Maintained quality documentation and records for conformance with relevant standards.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Front Desk Receptionist
Orthopedic Associates Of South West Ohio
04.2017 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Maintained confidentiality of sensitive data to protect customer and business information.
Group Home Manager
Wynn Reeth
10.2009 - 12.2013
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted residents with basic hygiene and healthcare needs.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Mentored and coached staff to improve performance and interactions with residents.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
Education
Associate of Science - Associate of Science
Edison State Community College
Piqua, OH12.2023
Skills
- Database Management
- Clerical Support
- Data Entry
- Document Control
- Office Administration
- Data Retrieval Systems
Timeline
Sr Quality Tech
Collins Aerospace
09.2018 - Current
Front Desk Receptionist
Orthopedic Associates Of South West Ohio
04.2017 - 08.2018
Group Home Manager
Wynn Reeth
10.2009 - 12.2013
Associate of Science - Associate of Science
Edison State Community College
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