Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Maston

Middlesex,NJ

Summary

Proactive Administrative Assistant with extensive experience in office administration and customer service. Skilled in data entry, scheduling, and managing confidential information, with a proven track record of improving office efficiency and fostering positive work environments. Bringing strong problem-solving abilities and meticulous attention to detail to advance career in administrative support. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

T&M
03.2015 - 02.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Improved document processing speed by introducing automated templates for routine correspondence.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Established administrative work procedures to track staff's daily tasks.
  • Liaised between clients and vendors and maintained effective lines of communication.

Administrative Assistant

ACP
06.2021 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Education

BBA - Business Administration

Barton
Wilson, NC
05.1987

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • Microsoft Excel
  • File Organization
  • Microsoft Outlook
  • Customer and client relations
  • Computer Proficiency
  • Filing
  • Customer Relations
  • Clerical Support
  • Critical Thinking
  • Strong Problem Solver
  • Scheduling
  • Documentation and Recordkeeping
  • Microsoft Office Suite
  • Office Management
  • Professional Communication
  • Database entry
  • Scheduling and calendar management
  • Dedicated Team Player
  • Excel spreadsheets
  • Appointment Scheduling
  • Recordkeeping
  • Verbal Communication
  • Data organization
  • Professional and mature

Timeline

Administrative Assistant

ACP
06.2021 - 01.2024

Administrative Assistant

T&M
03.2015 - 02.2024

BBA - Business Administration

Barton

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