Tammy McClain

• Assessed freight compatibility, prioritizing loads based on factors such as weight distribution, dimensions, and delivery requirements.
• Applied in-depth understanding of aircraft specifications to ensure optimal loading and compliance with safety standards.
• Leveraged knowledge to ensure accurate load production in compliance with FAA regulations and carrier policies.
• Developed compliant load plans for multiple carriers, including ATI, Sun Country, and Alaska Airlines, ensuring safe and efficient aircraft departures.

• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Identified issues, analyzed information, and provided solutions to problems.

Contributed to a successful launch of KCVG in July 2021.
Optimized processes on the Amazon robotic floor.
Enhanced team capabilities as a learning ambassador for the AR floor through effective training in Amnesty.

Achieved operational excellence by proactively identifying and addressing faulty drives in AR systems.
Resolved Robin arm jams and chute jams, contributing to seamless workflow and improved productivity.

• Collaborated with team members to maintain a safe working environment and adherence to safety protocols.

Supported customer return processes at CVG2, the return center. Delivered assistance in handling customer returns. Collaborated within the CRC department and rotated through various departments including Kindle and Warehouse Deals. Participated in operations within the Kindle department, managing Amazon devices such as Echo Dots, Fire Sticks, tablets, and Kindles. Conducted testing, cleaning, and repackaging of devices. Refurbished devices to prepare for resale. Resolved issues effectively.

Supported order fulfillment through efficient picking and packing of items. Organized bins for accurate order selection and streamlined packing processes.