Tammy McDaniel
ADMINISTRATIVE SUPPORT SPECIALIST
Greenville,NC
Summary
Organized and dedicated HR/Administrative Assistant/Payroll Clerk with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Secretary/Clerk
Freedom Fellowship Church
Dora, AL
03.2020 - 11.2022
- Directed guests and routed deliveries and courier services.
- Managed supplies and vendors.
- Opened and properly distributed incoming mail
- Managed email correspondence.
- Assisted coworkers and staff members with special tasks on daily basis.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Maintained clean reception area, including lounge and associated areas.
- Assisted with event planning, including associated travel and logistical arrangements.
- Screened all visitors and directed them to correct employee.
- Obtained signatures for financial documents and internal and external invoices
- Coordinated board and committee meetings, including schedules and information preparation and distribution
- Entered financial information and payments to guarantee that employees and vendors were paid accurately and on time.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed filing system, entered data and completed other clerical tasks.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Volunteered to help with special projects of varying degrees of complexity.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Maintained daily report documents, memos and invoices.
Front Desk/Insurance Coordinator
Sumiton Family Dentistry
06.2017 - 07.2019
- Read and responded to emails
- Entered and updated sensitive customer information during check-ins and room changes.
- Scheduled appointments in computer system.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted incoming visitors, verified credentials and purpose of visit in order to direct appropriate area or personnel.
- Verified patient demographic information, copied documentation and directed to provided information.
- Verified and updated insurance information.
- Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
HR & Administrative Assistant; Payroll Clerk
Dunn Building Company
10.2011 - 06.2016
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Greeted numerous visitors, including VIPs, vendors and interview candidates.
- Helped distribute employee notices and mail.
- Organized, created folders, and filed all new hire paperwork.
- Set up appointments and interviews for applicants.
- Assisted with event planning, including associated travel and logistical arrangements.
- Completed data entry, tracked resumes and maintained applicant tracking system.
- Screened all visitors and directed them to correct employee.
- Assisted with receptionist duties.
- Scanned documentation and entered into database.
- Entered numerical data into databases in timely and accurate manner.
- Managed payroll for organization of 100-200personnel.
- Oversaw day-to-day processing of payroll for 100-200employees,
- Pulled internal reports as requested (salaries, bonuses, hours worked).
- Coded and entered invoices each day into in-house accounting software.
- Responded to internal and external requests for information.
- Provided complete meeting support including preparing materials and taking notes.
- Assisted Controller, President, Vice President, Accounts Payable Clerk, Project Managers, and Superintendents in variety of tasks, reports, and procedures as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research to assist with routine tasks and special projects.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Set up conference rooms, technology, and materials to facilitate meetings.
Education
Associate of Arts - Business
Pitt Community College
Greenville, North CarolinaSkills
- Self-motivated
- 40-60 wpm
- Computer Competency
- Dependable and Adaptable
- Dedication to Excellence
- Leadership by Example
- Data Entry
- Attentive Listening, empathy
Affiliations
Fred Pryor Seminars Career Track - 6 Contact hours
The Essentials of HR Law -1 Contact Hour
How to Succeed as a One Person HR Department -1 Contact Hour
How to Supervise Bad Attitudes & Negative Behavior -1 Contact Hour
Additional Information
- Letter's of Recommendation are available upon request.
Timeline
Secretary/Clerk
Freedom Fellowship Church
03.2020 - 11.2022
Front Desk/Insurance Coordinator
Sumiton Family Dentistry
06.2017 - 07.2019
HR & Administrative Assistant; Payroll Clerk
Dunn Building Company
10.2011 - 06.2016
Associate of Arts - Business
Pitt Community College
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