Tammy McDonald
Overview
10
10
years of professional experience
Work History
MEDICAL TRANSCRIPTIONIST
PDQ Transcription
11.2012 - 06.2020
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Accurately documented medical dictation to record patient care records.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Conducted thorough research on unfamiliar terms or phrases during the transcription process which contributed to accurate and comprehensive medical reports.
- Applied medical terminology related to provider-specific treatments and techniques.
OFFICE ASSISTANT
Scott K. Gray DPM
03.2012 - 01.2018
- I have used earlier versions of Quickbooks
- Assisted with getting patients in rooms and ready for the doctor to evaluate
- Expedited document processing with accurate data entry and timely filing.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
PATIENT INFORMATION ASSISTANT
Arkansas Children's Hospital
11.2010 - 01.2012
- Helping parents coordinate appointments to lessen the number of trips needed to hospital
- Supported the implementation of new software programs, helping staff transition smoothly to new technologies.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated multi-line telephone system in a call center to answer and direct high volume of calls.
Education
ARKANSAS HIGH SCHOOL DIPLOMA -
Sheridan High School
Sheridan, AR01.2006
Skills
- Excellent Customer Service
- Working in a fast paced environment
- Answering multiple phone lines
- Strong work ethic
- Document accuracy
- Strong listening skills
- Resourceful and reliable worker
- Fast typing speed
- Electronic medical records
- Customer satisfaction
- Medical terminology
- HIPAA compliance
Summary
Professional with significant experience in medical documentation and transcription. Demonstrates strong attention to accuracy, confidentiality, and adherence to healthcare standards. Highly collaborative, reliable, and adaptable to evolving demands. Proficient in medical terminology, EHR systems, and maintaining precise records.
Timeline
MEDICAL TRANSCRIPTIONIST
PDQ Transcription
11.2012 - 06.2020
OFFICE ASSISTANT
Scott K. Gray DPM
03.2012 - 01.2018
PATIENT INFORMATION ASSISTANT
Arkansas Children's Hospital
11.2010 - 01.2012
ARKANSAS HIGH SCHOOL DIPLOMA -
Sheridan High School
Similar Profiles
Aauzraam JonesAauzraam Jones
Delivery Driver at PDQDelivery Driver at PDQ
Deonte HutchinsDeonte Hutchins
Hourly Manager at PDQHourly Manager at PDQ
Grant BarbourGrant Barbour
Hourly Manager at PDQ RestaurantHourly Manager at PDQ Restaurant