TAMMY MCGINLEY
SUSSEX
Summary
Certified Clinical Medical Assistant graduated with high honors, adept in EMR. Experienced in assisting with patient care and taking medical histories, vital signs, and EKG's. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
18
18
years of professional experience
Work History
Certified Medical Assistant
Orthopedics Institute of New Jersey
11.2024 - 12.2024
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared injections to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Certified Medical Assistant
Orthopedics Institute of New Jersey
11.2024 - 12.2024
- Completed four weeks externship after graduating and obtaining an NHA certification.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared medications to alleviate patient symptoms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared lab specimens for diagnostic evaluation.
Senior Patient Access Representative
Sparta Cancer Center
01.2024 - 11.2024
- Scheduled outside consultations and diagnostic testing per physician's orders.
- Obtain necessary insurance authorization for radiation treatment, and/or additional testing as ordered by physician.
- Obtain pertinent records from referring physicians and other sources including pathology reports, operative notes, and laboratory results and radiology reports and obtain a copy of images for consultations if needed.
- Ensured meticulous insurance verification, minimizing claim rejections. Maintained impeccable patient records, facilitating smooth transactions between departments.
- Streamline patient onboarding process, ensuring accurate insurance verification and comprehensive record collection for seamless interdepartmental coordination.
SENIOR PATIENT ACCESS REPRESENTATIVE
Geisinger Medical Center
08.2015 - 01.2024
- Schedule outside consultations and diagnostic testing per physician's orders
- Obtain necessary insurance authorization for radiation treatments, and/or additional testing as ordered by physician
- Obtain pertinent records from referring physician and other sources including: Pathology reports, Operative notes, Laboratory results, and Radiology reports and obtain a copy of images for consultation if needed
- Ensured meticulous insurance verification, minimizing claim rejections
- Maintained impeccable patient records, facilitating smooth transitions between departments
- Streamline patient onboarding process, ensuring accurate insurance verification and comprehensive record collection for seamless interdepartmental coordination
- Pioneered new patient inquiry management system, significantly boosting communication efficiency
- Developed optimized scheduling templates for enhanced operational flow
- Fostered interdepartmental cooperation to refine patient access processes
- Led cross-functional initiatives improving customer service and departmental synergy
- Spearheaded patient inquiry system overhaul, streamlining communication and enhancing operational efficiency for Senior Patient Access role
- Orchestrated cross-functional initiatives to refine patient access processes, fostering improved customer service and departmental synergy
HOME HEALTH SCHEDULER
Geisinger Medical Center
01.2012 - 01.2024
- Optimize patient care schedules, ensuring efficient resource allocation and timely service delivery
- Implement streamlined processes, enhancing overall operational effectiveness
- Develop and implement new scheduling strategies, leveraging technology to improve efficiency
- Introduce flexible options, accommodating diverse patient needs
- Provide compassionate support to patients, addressing concerns and facilitating smooth care transitions
- Collaborate with healthcare teams to ensure comprehensive care coordination
- Meticulously manage complex scheduling systems, ensuring accuracy and compliance with healthcare regulations
- Maintain detailed records for quality assurance and continuous improvement
HOME HEALTH AIDE
Home Instead
06.2014 - 06.2015
- Delivered compassionate personal care and companionship, enhancing clients' quality of life while meticulously monitoring health conditions and vital signs
- Provided attentive care and companionship to elderly clients, fostering independence and improving overall well-being through personalized assistance
- Maintained accurate health records and administered medications, ensuring client safety and adherence to prescribed treatment plans
- Coordinated with healthcare professionals to implement care strategies, adapting approaches to meet evolving client needs
- Foster positive patient experiences through empathetic communication
- Facilitate seamless coordination between medical staff and patients for improved care
PHYSICAL THERAPY AIDE
STAR Physical Therapy
03.2007 - 08.2013
- Assisted physical therapists in patient care, ensuring comfort and progress
- Managed scheduling, equipment maintenance, and treatment area cleanliness
- Streamlined patient intake process, reducing wait times and improving overall clinic efficiency
- Contributed to positive patient outcomes through attentive care
- Worked closely with therapists to implement treatment plans
- Facilitated smooth patient transitions between therapy sessions, enhancing continuity of care
Education
CERTIFIED CLINICAL MEDICAL ASSISTANT -
Stepful Online
09.2024
ASSOCIATE DEGREE - undefined
McCann School of Business
Sunbury, PA01.1989
Skills
- Phleboto
- Specimen Preparation
- Infection Control
- Injections
- Patient Care
- EMR
- Communication
- Customer Service
- Building Rapport
- Problem Solving
- Compassionate patient care
- EKG
- Urinalysis
- Patient care
Timeline
Certified Medical Assistant
Orthopedics Institute of New Jersey
11.2024 - 12.2024
Certified Medical Assistant
Orthopedics Institute of New Jersey
11.2024 - 12.2024
Senior Patient Access Representative
Sparta Cancer Center
01.2024 - 11.2024
SENIOR PATIENT ACCESS REPRESENTATIVE
Geisinger Medical Center
08.2015 - 01.2024
HOME HEALTH AIDE
Home Instead
06.2014 - 06.2015
HOME HEALTH SCHEDULER
Geisinger Medical Center
01.2012 - 01.2024
PHYSICAL THERAPY AIDE
STAR Physical Therapy
03.2007 - 08.2013
ASSOCIATE DEGREE - undefined
McCann School of Business
CERTIFIED CLINICAL MEDICAL ASSISTANT -
Stepful Online
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