Tammy McVay
Fort Collins,CO
Summary
I am a hard worker that accomplishes the task I set out to do. I am a team player and work well both with a team or independantly. I am not afraid to ask for help and am willing to offer my help. I have a genuine care for those around me and do my part to make those around me feel comfortable and safe.
Overview
32
32
years of professional experience
Work History
Cashier
Hastings Oil LLc
05.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Sandy's
04.2021 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at \\\\\end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Alcohol/Drug Counselor
South West Counseling
01.1992 - 06.1998
- Enhanced group therapy sessions for increased client engagement and effective communication of coping strategies.
- Provided crisis intervention and support in high-stress situations to ensure client safety and wellbeing.
- Contributed to program development initiatives by sharing expertise in identifying gaps in services and proposing solutions for addressing unmet client needs.
- Maintained detailed case records in compliance with confidentiality guidelines, contributing to accurate documentation and efficient communication among team members.
- Developed appropriate treatment plans and kept ongoing records of treatment.
- Prepared participant for discharge by completing necessary paperwork, recommending resources and developing discharge plan.
- Led relapse prevention groups, teaching clients essential skills needed for long-term sobriety success.
- Facilitated therapy groups and individual counseling sessions.
- Conducted thorough assessments of new clients to identify appropriate level of care and services needed for successful recovery.
- Demonstrated understanding of addiction, mental health, eating disorders, and complex conditions.
- Continuously expanded professional knowledge by attending relevant trainings, workshops, and conferences, ensuring the provision of high-quality counseling services.
- Monitored clients'' progress, adjusting treatment approaches as necessary for optimal outcomes.
- Utilized motivational interviewing techniques to empower clients in taking ownership of their recovery process.
- Facilitated educational workshops on addiction prevention and recovery resources for the local community.
- Managed caseloads efficiently by prioritizing tasks, maintaining regular communication with clients and team members, and adapting to changing needs within the treatment setting.
- Utilized crisis intervention techniques to handle and diffuse emergency situations.
- Assisted clients in developing healthy coping mechanisms by identifying triggers and practicing alternative responses during counseling sessions.
Education
Associate of Science - Paralegal Studies
Phillip's Jr College
Salt Lake City, UT05.1991
Skills
Chemical Addiction Specialist Level I, II, III
DSM II, DSM III, DSM IV, DSM V
Successfully mastered an ethic's course
Certified in Westlaw
Timeline
Cashier
Hastings Oil LLc
05.2021 - 03.2024
Cashier
Sandy's
04.2021 - 04.2021
Alcohol/Drug Counselor
South West Counseling
01.1992 - 06.1998
Associate of Science - Paralegal Studies
Phillip's Jr College
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