Tammy Meece Robison
Seymour,IN
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with proven expertise at Kroger's Pharmacy in medication dispensing and inventory management. Adept at enhancing workflow efficiency and delivering exceptional customer service. Strong problem-solving skills and a commitment to confidentiality ensure compliance with pharmacy regulations while fostering positive patient relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kroger's Pharmacy
04.2024 - Current
- Processed prescriptions accurately and efficiently, ensuring timely service for customers.
- Assisted pharmacists in preparing medications, maintaining high standards of safety and compliance.
- Managed inventory levels, conducting regular stock checks to prevent shortages or overstocking.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Trained new staff on operational procedures and best practices within the pharmacy environment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Entered and processed patients' prescriptions into internal system.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
Laser Machine Operator
Lannett Pharmaceuticals
04.2021 - 01.2022
- Operated laser machinery for precise cutting and engraving of pharmaceutical components.
- Conducted routine maintenance on laser equipment to ensure optimal performance.
- Monitored production processes to maintain quality control standards and compliance.
- Collaborated with team members to troubleshoot technical issues efficiently.
- Maintained accurate records of machine settings and production outputs consistently.
- Implemented process improvements that enhanced workflow efficiency within production lines.
- Ensured high-quality output with thorough inspection of finished products.
- Provided training to new operators, fostering skill development and enhancing team productivity.
- Collaborated with team members to troubleshoot issues and implement solutions quickly.
- Contributed to continuous improvement initiatives by suggesting process enhancements based on experience and observations.
- Participated in cross-functional meetings for effective communication between departments involved in the laser machining process.
- Coordinated with supervisors on scheduling, ensuring timely completion of assigned projects.
- Troubleshot malfunctions in real-time, minimizing disruption to overall production schedule.
- Documented labor hours, supplies used and work completed in computer data collection system.
- Inspected parts to meet customer specifications and quality standards.
- Moved finished work to correct staging area for disposition.
- Followed detailed instructions to accurately break down machine to clean, inspect, and reassemble.
- Prevented machine breakdown by maintaining proper lubrication and cooling during operation.
Lead Manufacturing Specialist
Aisin Manufacturing
06.2013 - 04.2021
- Operated and calibrated manufacturing equipment to ensure optimal performance and product quality.
- Conducted regular inspections to identify and resolve production issues, maintaining workflow efficiency.
- Implemented process improvements that enhanced production accuracy and reduced waste in operations.
- Trained new team members on safety protocols and operational procedures to promote workplace safety.
- Led initiatives for continuous improvement, focusing on reducing cycle times and enhancing productivity metrics.
- Developed training materials for staff development, fostering a culture of knowledge sharing and skill enhancement.
- Inspected products and machines to maintain quality and efficiency.
- Organized work to meet demanding production goals.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Performed general equipment maintenance and repair to minimize downtime.
- Prepared reports and technical documentation of day-to-day production processes.
- Reviewed blueprints and job specifications to plan completion and estimate project costs.
- Monitored production schedule to keep proper amount of inventory on hand.
- Assisted in the implementation of new manufacturing technologies or systems, ensuring seamless integration with existing processes and minimal disruptions to production schedules.
- Participated in quality assurance audits as needed, verifying compliance with established procedures and regulations.
- Collaborated with various departments such as engineering, management, suppliers and quality assurance to provide technical support.
- Worked closely with engineering teams to troubleshoot equipment issues, identify root causes, and develop timely solutions.
- Maintained accurate records of all production activities, including material usage, equipment maintenance logs, and employee attendance tracking sheets.
- Trained new employees on manufacturing processes, equipment operation, and company policies, fostering a skilled workforce.
- Increased product quality through meticulous attention to detail and strict adherence to industry standards.
- Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
- Selected manufacturing methods, fabrication and operations to develop and coordinate production.
- Made sure that products were produced on time and are of good quality.
- Managed quality assurance initiatives.
Education
High School Diploma -
Jennings High School
North Vernon, IN05-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Pharmacy software proficiency
- Medication dispensing
- Prescription filling
- Insurance verification
- Drug inventory control
- Labeling accuracy
- Pharmacy law compliance
- Manual and automated medication dispensing
- Staff development
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Kroger's Pharmacy
04.2024 - Current
Laser Machine Operator
Lannett Pharmaceuticals
04.2021 - 01.2022
Lead Manufacturing Specialist
Aisin Manufacturing
06.2013 - 04.2021
High School Diploma -
Jennings High School