Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Miller

Professional
Sparta,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.


Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills.. Motivated to learn, grow and excel in the business.

Overview

19
19
years of professional experience

Work History

Business Owner/Operator

Miller Mercantile
Sparta, NC
02.2020 - Current
  • Oversaw end-to-end business processes to maintain proficiency and profitability.
  • Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
  • Served as principal stakeholder over organization's complete operations.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Input income and expense details into database to track business finances and address variances.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.

Admissions & Marketing Director

Genesis Healthcare System
Sparta, NC
05.2016 - 03.2019
  • Assisted in patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Responded to inquiry calls from hospital discharge planners, families and other referral services.
  • Conducted facility tours.
  • Completed preliminary paperwork for incoming and outgoing patients.
  • Understand census, quality mix and bed management needs of the facility.
  • Communicate the special needs of new admits to staff to facilitate a smooth transition.
  • Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges by heading up a daily admission meeting to discuss forthcoming changes.

Substitute Teacher

Alleghany High School
Sparta, NC
08.2015 - 05.2016
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Took notes and prepared reports on school day activities to provide to primary teacher.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.

Financial Assistant

Alleghany Memorial Hospital
Sparta, NC
09.2012 - 04.2014
  • Reviewed financial aid reconciliation reports, calculated amounts and verified totals on related documentation.
  • Provided financial counseling to patients and individuals who are economically challenged.
  • Analyzed the needs of each case and present the most logical assistance programs available. This included formal payments, medical loans, medicaid eligibility screenings and the hospital's charity program.
  • Assisted with patient registration ,managing specific registration and verification worklists, perform audits, following up with patients, family members, co-workers, management, physicians and other department staff to make sure that maximum financial help is received.

Medicare Billing Specialist/ BCBS Billing

Alleghany Memorial Hospital
Sparta, United States
08.2010 - 09.2012
  • Communicated with insurance providers to resolve denied claims and resubmitted.
  • Collected payments and applied to patient accounts.
  • Filed and updated patient information and medical records.
  • Posted payments and collections on regular basis.
  • Prepared billing statements for patients and verified correct diagnostic coding.
  • Delivered timely and accurate charge submissions.
  • Reviewed patient records, identified medical codes and created invoices for billing purposes.
  • Reviewed patient diagnosis codes to verify accuracy and completeness.
  • Adhered to established standards to safeguard patients' health information.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.

Education

Certificate - Business

Lees-McRae College
Banner Elk, NC
05.1989

High School Diploma -

Alleghany High School
Sparta, NC
05.1987

Skills

  • Department Oversight
  • Training Management
  • Cost Reduction
  • Financial Statement Review
  • Sales Tracking
  • Records Organization and Management
  • Quality Assurance
  • Team Leadership
  • Administrative Management
  • Budget Control
  • Performance Assessment
  • Decision Making
  • Customer Service Management
  • Business Leadership
  • Finance and Accounting Oversight
  • Sales Promotion
  • Verbal and Written Communication
  • Special Promotions Planning
  • Inventory Tracking and Management
  • Customer Relations
  • Money Handling
  • Price Structuring
  • Desktops, Laptops and Mobile Devices
  • Direct Sales
  • Market and Competitor Research

Timeline

Business Owner/Operator

Miller Mercantile
02.2020 - Current

Admissions & Marketing Director

Genesis Healthcare System
05.2016 - 03.2019

Substitute Teacher

Alleghany High School
08.2015 - 05.2016

Financial Assistant

Alleghany Memorial Hospital
09.2012 - 04.2014

Medicare Billing Specialist/ BCBS Billing

Alleghany Memorial Hospital
08.2010 - 09.2012

Certificate - Business

Lees-McRae College

High School Diploma -

Alleghany High School

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