Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic
Tammy Miller

Tammy Miller

Sherman,IL

Summary

*Driven Online Boutique Owner with relevant experience in managing all aspects of online retail operations. Strengths include inventory management, customer service, and marketing strategy implementation. Demonstrated skills in fostering vendor relationships, driving sales growth, and improving online presence. Recognized for transforming business vision into lucrative online reality while maintaining consistent brand image. Excellent online personality through Facebook LIVE shows.

*Compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.

* Seasoned Activity Assistant with background in creating, organizing and facilitating engaging activities for various age groups. Showcases strong leadership skills, enthusiasm, and creativity in developing tailored recreational programs. Known for fostering positive relationships with participants and has consistently enhanced overall engagement in previous roles.

* Experienced professional with knowledge and abilities to lead children through variety of activities. Familiar with helping individuals of different skill levels enjoy recreation and enhance wellness. Safety-oriented and observant with basic first aid and cpr training. *Compassionate Certified Nursing Assistant with experience in providing patient care in various healthcare settings. Skilled in assisting patients with daily living activities, monitoring vital signs, and maintaining patient records. Demonstrated ability to build strong relationships with patients and work effectively within multidisciplinary medical teams. Proven track record of improving patient comfort and safety through dedication and empathetic care.

*Well-trained in caring for Dementia & Alzheimer patient's in secured facility. Patience & understanding on giving care, assisting with Daily living activities & redirection during sundowning or emotional distress moments/ situations.

* Well trained on post mortem care & hospice care of patients & emotional support of family members during end of life care.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Online Boutique Owner

Self Employed Web
Springfield, IL
03.2024 - Current
  • Developed and implemented an effective marketing plan for the online boutique, including email campaigns, social media strategies, and search engine optimization.
  • Created a user-friendly website with an easy-to-navigate shopping cart system to facilitate online purchases.
  • Managed inventory levels by tracking sales data, forecasting customer demand, and ordering new merchandise as needed.
  • Organized promotional events such as flash sales and collaborations with influencers to increase brand awareness.
  • Handled customer service inquiries via phone, email, and social media channels in a professional manner.
  • Created content for blog posts and other digital platforms to engage customers and promote products.
  • Oversaw fulfillment operations by coordinating with third-party vendors on shipping logistics and ensuring timely delivery of orders.
  • Maintained relationships with key suppliers to ensure competitive pricing on products.
  • Performed financial tasks such as invoicing customers, reconciling accounts receivable records, preparing budget reports, and processing payments from credit card processors.
  • Developed an advertising strategy that included both traditional methods and modern approaches.
  • Implemented procedures for handling returns and exchanges efficiently while maintaining high customer satisfaction ratings.
  • Conducted market research surveys among existing customers to gauge their level of satisfaction with current offerings.
  • Designed promotional materials such as flyers, brochures, banners for special events or seasonal promotions.
  • Set up payment gateways on the website so customers could easily purchase items online securely.
  • Directed special projects and daily operations.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and creation of operational procedures and workflow planning.

Caregiver/CNA

Self-Joyce Miller- Mother
Springfield, IL
08.2017 - 08.2023
  • Assisted family member with daily activities, such as bathing, dressing and grooming.
  • Provided companionship to family members by engaging in conversation, playing games, or reading books.
  • Transported family members to medical appointments and other errands as needed.
  • Organized medications for family members and administered them according to directions.
  • Prepared nutritious meals for family members following dietary guidelines.
  • Maintained a safe environment for the elderly by removing tripping hazards from living areas.
  • Performed light housekeeping tasks such as laundry, vacuuming, dusting, and changing bed linens.
  • Encouraged physical activity through walks outside or simple exercises indoors.
  • Responded quickly to any emergency situations that arose during caregiving sessions.
  • Monitored vital signs of patient when necessary and reported changes to the appropriate personnel.
  • Provided emotional support and encouragement to family members who were ill or disabled.
  • Collaborated with healthcare professionals to ensure proper care was being provided.
  • Educated families on available resources such as home health aides or community programs.
  • Assisted with personal hygiene needs including toileting and incontinence care.
  • Kept detailed records of services rendered and progress made by patients over time.
  • Helped develop treatment plans in collaboration with physicians and other medical staff.
  • Assessed individuals' needs, developed individualized care plans, and monitored their implementation.
  • Facilitated communication between families and healthcare providers regarding various issues.
  • Provided respite care so primary caregivers could take breaks from their duties.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Supported bathing, dressing and personal care needs.
  • Laundered clothing and bedding to prevent infection.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with meal planning to meet nutritional plans.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Followed safe lifting and transferring techniques to transport residents.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.
  • Consulted with client care team to continually update care plans.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Helped clients get in and out of beds and wheelchairs.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.

Babysitter for Grandchildren

Self Employed Web
Sherman, Illinois
12.2013 - 08.2022
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Tailoring activities based on the individual needs of each child under care.
  • Administering medication when needed according to parent instructions.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Developing creative ways to encourage learning through everyday experiences.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Helping older children with homework assignments as directed by parents.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Responsibly watched children while parents were out.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Enforced rules to teach good manners and maintain safe environment.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.
  • Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
  • Read stories and played alphabet games to promote early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Used organization and time management skills to multitask and keep children on set schedules.
  • Organized creative activities to develop children's physical, emotional and social growth.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Took children to and from school and extra-curricular activities.
  • Tutored children in multiple school subjects to boost educational performance.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Traveled with family to help with vacation activities and childcare.
  • Assisted in the planning and implementation of activities for residents.
  • Performed clerical duties such as filing, copying, and data entry.
  • Provided assistance to residents with physical limitations during recreational activities.
  • Organized and maintained activity supplies and materials.
  • Developed individualized programs for each resident based on their interests and abilities.
  • Conducted one-on-one activities with residents who require special attention.
  • Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
  • Created weekly newsletters about upcoming events and activities for distribution to staff and residents.
  • Maintained records of attendance at all scheduled activities.
  • Encouraged participation from residents who are reluctant to join in group activities.
  • Assessed the overall quality of life of each resident through observation during daily activities.
  • Facilitated group discussions around current events or other relevant topics.
  • Organized game nights with board games or trivia competitions.
  • Helped organize special events such as birthday parties or holiday gatherings.
  • Monitored resident behavior during recreational activities to ensure safety.
  • Utilized problem solving skills when dealing with difficult situations between residents.
  • Implemented strategies that encourage socialization among residents.
  • Kept activities spaces organized, clean and tidy.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Updated facility schedule and related records.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Tracked resident demographics and preferences in order to develop enjoyable activities plans.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Documented individual progress toward meeting treatment goals.
  • Conferred with management to discuss and resolve participant complaints.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Managed daily operations of recreational facilities.
  • Administered first aid and notified emergency medical personnel.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Accompanied clients to social events such as movies or plays.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Built strong and trusting rapport with clients and loved ones.
  • Recorded client status progress and challenges in logbooks and reports.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Activity Assistant/CNA

Regency Healthcare & Rehabilitation Center
Springfield, IL
03.2012 - 09.2013
  • Assisted in the planning and implementation of activities for residents.
  • Performed clerical duties such as filing, copying, and data entry.
  • Provided assistance to residents with physical limitations during recreational activities.
  • Organized and maintained activity supplies and materials.
  • Developed individualized programs for each resident based on their interests and abilities.
  • Conducted one-on-one activities with residents who require special attention.
  • Participated in facility meetings to discuss resident needs, goals, and progress towards those goals.
  • Maintained records of attendance at all scheduled activities.
  • Encouraged participation from residents who are reluctant to join in group activities.
  • Organized game nights with board games or trivia competitions.
  • Helped organize special events such as birthday parties or holiday gatherings.
  • Utilized problem solving skills when dealing with difficult situations between residents.
  • Implemented strategies that encourage socialization among residents.
  • Kept activities spaces organized, clean and tidy.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Updated facility schedule and related records.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
  • Assessed needs and interests of individuals and groups and planned activities accordingly.
  • Introduced new arrivals to other participants, explained facility rules and encouraged participation.
  • Administered first aid and notified emergency medical personnel.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported non-ambulatory residents in range of motion exercises.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.

CNA/Activity Assistant

Villa Healthcare
Sherman, IL
02.2011 - 02.2012
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Utilized appropriate safety measures when handling hazardous materials or waste products.
  • Monitored food intake and output as directed by nursing staff.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Provided emotional support to family members during difficult times.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Transported residents within the facility as needed.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Distributed drinking water and nourishment to residents.
  • Assisted residents in preparing for activities and social programs.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Supported non-ambulatory residents in range of motion exercises.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Assisted in the planning and implementation of activities for residents.
  • Performed clerical duties such as filing, copying, and data entry.
  • Provided assistance to residents with physical limitations during recreational activities.
  • Organized and maintained activity supplies and materials.
  • Developed individualized programs for each resident based on their interests and abilities.
  • Conducted one-on-one activities with residents who require special attention.
  • Maintained records of attendance at all scheduled activities.
  • Planned trips outside of the facility for small groups of residents.
  • Encouraged participation from residents who are reluctant to join in group activities.
  • Organized game nights with board games or trivia competitions.
  • Helped organize special events such as birthday parties or holiday gatherings.
  • Utilized problem solving skills when dealing with difficult situations between residents.
  • Coordinated transportation arrangements for off-site excursions.
  • Kept activities spaces organized, clean and tidy.
  • Helped residents participate in activities with basic and advanced mobility support.
  • Used one-on-one meetings and small groups to engage residents in facility life.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.

Certified Nursing Assistant

St. Joseph's Home
Springfield, IL
12.2008 - 01.2011
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Reported changes in patient condition to registered nurse or physician.
  • Transported patients to treatment units, using wheelchair or strher.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
  • Observed patients for any changes in their physical or mental condition.
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
  • Collected specimens for testing purposes upon request from physicians or nurses.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Provided emotional support to family members regarding end-of-life decisions.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Responded quickly to emergency situations involving sudden illness or injury.
  • Participated in educational programs related to nursing assistant skills development.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Distributed drinking water and nourishment to residents.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Supported non-ambulatory residents in range of motion exercises.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Collected specimens from patients for laboratory testing purposes.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.

Education

Certified Nursing Assistant - Certified Nursing Assistant

Lincoln Land Community College
Springfield, IL
12-2008

High School Diploma -

Lanphier High School
Springfield, IL
05-1989

Skills

  • Business designer
  • Digital marketing expertise
  • Online Advertising
  • Order Fulfillment
  • Regulatory Compliance
  • Budget Administration
  • Business Management
  • Marketing tactics
  • Sales oversight
  • Customer Relations
  • Financial Management
  • Business Planning
  • Business marketing
  • Profit and loss analysis
  • Invoicing
  • Shipping
  • Inventory
  • Toileting assistance
  • Vital signs monitoring
  • Compassionate communication
  • Compassion and Empathy
  • Maintaining confidentiality
  • Complex Problem-Solving
  • Basic Life Support
  • Feeding Assistance
  • Patient Care
  • Direct Patient Care
  • Condition Monitoring
  • Care plan implementation
  • Quality Assurance
  • Patient Relations
  • Transporting patients
  • Infection control procedures
  • Mobility Assistance
  • Medical terminology knowledge
  • Collecting specimens
  • Patient Lifting
  • Monitoring fluids
  • General housekeeping ability
  • Safety Precautions
  • Activity Planning
  • Family support and assistance
  • Range of motion exercises
  • Patient Assessments
  • Compassionate
  • Bedside manner
  • Reliable transportation
  • Assisting with personal grooming
  • Calm and level-headed under duress
  • HIPAA Compliance
  • Geriatric Care
  • Quick problem solver
  • Pediatric Care
  • Adaptable
  • Outpatient Care
  • Responding to emergencies
  • Valid [State] driver's license
  • Ambulation Assistance
  • Meal and snack preparation
  • Age-appropriate routines
  • Certified in First Aid and CPR
  • Puzzle and game play
  • Keeping children safe
  • Arts and crafts
  • Following Directions
  • Reliability
  • Homework Assistance
  • Educational Activities
  • Housekeeping abilities
  • Special needs experience
  • Exercise and outdoor activities
  • Responsible driver
  • Giving medicines as appropriate
  • Emotional Support

Affiliations

  • Loves the outdoors
  • enjoys social interactions
  • crafts & family projects
  • anything associated with music
  • Loves singing gospel or old time music
  • Loves to play Bingo with ladies group
  • Anything with Grandchildren, especially outings to pumpkin patches, zoos, treasure hunts, crafting projects, indoor or outdoor movie theaters, making snacks, cupcakes, special planned dinners, birthday parties, & any of their sporting or dancing events.
  • Monthly lunch dates with family or friends
  • Girls trips to Arthur, craft stores, scenic drives, quilt shows, concerts, etc.

Accomplishments

  • Was entered into bowling Hall of Fame due to rolling a 300 game on 03/10/2004.
  • Awarded with "Caught being Nice" award at Villa Healthcare
  • Awarded with "Doing the extras" award at Regency Healthcare.
  • Have always received "Excellent" scores for patient care on my reviews.

Certification

  • Certified Nursing Assistant

References

References available upon request.

Timeline

Online Boutique Owner

Self Employed Web
03.2024 - Current

Caregiver/CNA

Self-Joyce Miller- Mother
08.2017 - 08.2023

Babysitter for Grandchildren

Self Employed Web
12.2013 - 08.2022

Activity Assistant/CNA

Regency Healthcare & Rehabilitation Center
03.2012 - 09.2013

CNA/Activity Assistant

Villa Healthcare
02.2011 - 02.2012

Certified Nursing Assistant

St. Joseph's Home
12.2008 - 01.2011

Certified Nursing Assistant - Certified Nursing Assistant

Lincoln Land Community College

High School Diploma -

Lanphier High School

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