Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Rental Property Manager
Shelly Rentals
Twin Falls, Idaho
04.2014 - Current
Updated tenant and unit information
Oversaw maintenance on rentals
Collected monthly assessments, rental fees, deposits and payments.
Caregiver
Caring Hands Home Care
Twin City, Idaho
12.2017 - 04.2024
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Assisted with meal planning to meet nutritional plans.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Manager
Pioneer Club
Twin Falls, Idaho
01.2002 - 05.2016
Interviewed, hired and trained staff to improve customer retention and bolster sales.
Counted cash drawers before and after each each employees shift.
Resolved escalated customer complaints to maximize satisfaction and loyalty.
Maintained detailed inventory of bar supplies and stocked work areas.
Restocked beer and liquor regularly and after special events.
Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
Monitored patron alcohol consumption to encourage safety.
Implemented special events to boost customer numbers and profits.
Reorganized bar stations to streamline service flow.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Strategized business by collecting guest feedback for process improvements.
Maintained list of ride services for inebriated customers.
Poured wine, beer and cocktails for patrons.
Daycare Owner/Operator
Myself
Twin Falls, Idaho
02.1995 - 12.2007
Established and enforced modern educational standards to support student needs.
Created staffing and facility requirements to support educational offerings.
Interpreted government codes to meet safety and security codes.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Exceeded customer satisfaction by finding creative solutions to problems.
Billing Clerk
Myself
Twin Falls, Idaho
06.1995 - 04.2007
Processed invoice payments and recorded information in account database.
Managed all payments processing, invoicing and collections tasks.
Processed and sent invoices, adjustments and credit memos to customers.