Tammy Mix
Kane,PA
Summary
Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clerical Assistant II
Commonwealth of Pennsylvania Department
Bradford , Pennsylvania
2022.08 - Current
- I updated customer contact information in the system database.
- I performed data entry tasks with accuracy and speed.
- Greeted visitors and customers in a friendly, professional manner.
- Scanned documents into digital format for storage purposes.
- I've helped with special projects as needed by the management team.
- Provided administrative support for staff members.
- I answered phone calls and then directed them to the appropriate personnel.
- Managed incoming and outgoing mail correspondence.
- Maintained an organized filing system of paper documents.
- Directed clients and guests to the correct departments, rooms, and staff members.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Kept office records organized and supplies well-stocked for optimal team performance.
Permanency Coordinator
Merakey
Dubois , Pennsylvania
2022.04 - 2022.08
- Ensured compliance with applicable state laws governing adoptions and terminations of parental rights proceedings.
- Maintained case records, including writing progress notes to document services provided.
- Identified appropriate post-adoption services needed by adopted children and their new families.
- Organized and facilitated permanency planning meetings with families, social workers, attorneys, and other stakeholders.
- Coordinated resources needed for successful reunification or permanent placement of children in foster care.
- Assessed prospective adoptive homes for suitability according to state guidelines before recommending approval of an adoptive placement.
- Facilitated communication between birth parents and adoptive parents during the pre-adoption phase of the process.
- Assessed family dynamics and strengths to determine potential barriers or risks associated with achieving permanency goals.
- Conducted home visits to assess the safety and well-being of children in foster care.
- Created child-specific plans that outlined necessary steps to achieve permanency goals.
- Maintained confidentiality through stringent handling of charts and data.
- Reviewed and analyzed violent crime reports to identify crime trends.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Arranged adoptions and found foster homes for abandoned or abused children.
Enrollment Services Assistant
University of Pittsburgh at Bradford
Bradford , Pennsylvania
2019.06 - 2022.04
- Answered incoming calls and responded to emails, faxes, and other inquiries from customers and vendors.
- Greeted visitors, clients, and guests in a professional manner.
- I assisted in preparing reports, presentations, and correspondence, which is vital to our company's communication.
- I assisted in organizing and maintaining filing systems for documents and records.
- I assisted in the certification of enrollment and Act 48, updating academic records and student accounts, assisting with class enrollments, and paying tuition and fees, which is crucial to our academic operations.
Guidance Secretary
Smethport Area Jr/Sr High School
Smethport , Pennsylvania
2012.06 - 2019.04
- Provided support to the Guidance Counselor with scheduling appointments.
- Organized college visits for groups of interested students.
- Researched and identified potential sources of financial aid for families in need.
- Maintained student records, including transcripts and disciplinary documents.
- Compiled data for reports to school administration.
- Developed informational materials for students on post-secondary educational options.
- Served as a liaison between faculty members and the guidance department.
- I performed daily office duties such as filing, answering phones, and responding to emails.
- I talked with parents, teachers, and members of the public with a patient demeanor.
- Handled confidential information regarding students carefully and with discretion.
- Maintained student transfer requests and withdrawal approval files.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Oversaw staff correspondence, record tracking, and data communications, resulting in improved automation of office operations.
- I organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in aneat and organized fashion.
- I organized workshops, conferences, and meetings by scheduling and reserving rooms and preparing supplies.
- I became a SAP Certified team member who was invested in weekly meetings to identify students at risk in the district.
- The superintendent appointed the homeless liaison for the high schoolto identify students who needed additional resources for homeless services.
- I contributed a three-year term as a member of the Workplace Safety Committee addressing safety concerns for employees in the workplace environment.
Teacher's Aide
Smethport Area School District
Smethport , Pennsylvania
2006.08 - 2012.06
- Recorded attendance daily and submitted reports to school administrators as needed.
- Performed clerical duties, including filing paperwork and photocopying material.
- Supervised student activities during recess, lunchtime, and other breaks.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Provided clerical support to teachers, including photocopying, filing, and organizing instructional resources.
Education
Bachelor of Arts - Sociology
University of Pittsburgh
Bradford2024-04
Associate of Science - Business Administration
Gannon University
Erie, PA2017-12
High School Diploma -
Smethport Area Jr/Sr High School
Smethport, PA1988-06
Skills
- Workload Management
- Database Maintenance
- Data Entry
- Maintaining records
- Microsoft Office
- Information Protection
Affiliations
- Kayaking
- Musical festivals
Accomplishments
- Pi Gamma Mu
Certification
- SAP Certification
- CPR Certification
Timeline
Clerical Assistant II
Commonwealth of Pennsylvania Department
2022.08 - Current
Permanency Coordinator
Merakey
2022.04 - 2022.08
Enrollment Services Assistant
University of Pittsburgh at Bradford
2019.06 - 2022.04
Guidance Secretary
Smethport Area Jr/Sr High School
2012.06 - 2019.04
Teacher's Aide
Smethport Area School District
2006.08 - 2012.06
Bachelor of Arts - Sociology
University of Pittsburgh
Associate of Science - Business Administration
Gannon University
High School Diploma -
Smethport Area Jr/Sr High School
- SAP Certification
- CPR Certification
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