Tammy Mize
Eatonton
Summary
Dedicated bar manager with a focus on customer satisfaction, staff training, and health codes compliance. Proven ability to create a welcoming atmosphere and foster team collaboration.
Results-driven bar manager skilled in mentoring staff and optimizing operations. Experienced in maintaining high standards of service while managing inventory and establishing supplier relationships. Committed to enhancing customer experiences through effective leadership.
Overview
13
13
years of professional experience
Work History
Bar Manager /Managing Bartender
Duke's Lounge & Dawghouse
Milledgeville, GA
05.2013 - Current
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented drink menus, enhancing customer satisfaction and engagement.
- Trained and mentored staff on product knowledge and customer service techniques.
- Managed inventory control processes, optimizing stock levels to reduce waste.
- Established relationships with suppliers, negotiating favorable terms for quality products.
- Led team meetings to promote collaboration, share best practices, and address challenges.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Weekly Payroll / Weekly Orders
Check Out Desk
Milledgeville Internal Medicine
Milledgeville, GA
04.2017 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Schedule & reschedule appointments,
- Assist Triage
Medical Assistant
Dr. Garnto LLC
Milledgeville, GA
02.2013 - 01.2017
- Administered patient care and managed medical records using electronic health record (EHR) systems.
- Assisted in clinical procedures, ensuring compliance with safety protocols and infection control measures.
- Coordinated patient appointments and follow-ups to optimize clinic workflow and enhance patient satisfaction.
- Supported diagnostic tests by preparing patients and maintaining equipment according to established standards.
- Scheduling Procedures
- Contacting patients in regards to test results
- Assisting doctor in rooms
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
GED -
Central Georgia Technical College
Milledgeville, GASkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Responsible alcohol service
- Inventory management
- Staff scheduling
- Health codes compliance
- Customer relationship building
- Guest interaction
- Outgoing personality
- Supervisory experience
- Shift scheduling
Timeline
Check Out Desk
Milledgeville Internal Medicine
04.2017 - 03.2018
Bar Manager /Managing Bartender
Duke's Lounge & Dawghouse
05.2013 - Current
Medical Assistant
Dr. Garnto LLC
02.2013 - 01.2017
GED -
Central Georgia Technical College