Tammy Morrell

• Reviewed customer orders closely to locate desired items.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Worked productively with customers to meet order requirements and service expectations.

Checked inventory

• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Checking the inventory, making sure product is available for customers.
• Zoned, and labeled,and cleanliness of the department.

• Worked different stations to provide optimal coverage and meet production goals.
• Created appealing displays for routine arrangements and special promotions.
• Trained new team members by relaying information on company procedures and safety requirements.
• Pursued learning opportunities to advance knowledge and take on leadership position.
• Maintained productive, efficient approach to all tasks.
• Operated register to process payments and collect cash payment for order totals.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.

• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Tracked substitutions and informed customers of changes.
• Selected correct products based on customer needs, product specifications and applicable regulations.
• Set and achieved company defined sales goals.

• Coached employees through day-to-day work and complex problems.
• Prepared employee schedules for maximum coverage during key hours.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Monitored employee and customer interactions to assess quality of service.
• Collaborated with other teams to identify and resolve customer issues quickly and professionally.
• Developed and maintained relationships with customers to enhance customer satisfaction.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Set aggressive targets for employees to drive company success and strengthen motivation.

• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

• Maintained loss prevention standards by monitoring and observing customers on sales floor.
• Displayed and organized products in store to help customers locate products easily.
• Operated cash register to complete cash, check and credit card transactions.
• Selected, recommended and located merchandise based on customer needs and desires.
• Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
• Greeted and interacted with over customers to assist in selecting and locating merchandise.
• Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Stocked designated items on shelves, end caps and displays.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

• Removed all boxes and related trash from sales floor and processed through compactors.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Kept work areas neat, clean and free from debris.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Stocked designated items on shelves, end caps and displays.