Proven record as a National Account Management Executive exceptional in sales, negotiations and customer relations. Skilled in both face-to-face and online interactions. Collaborates with marketing and product team members to develop new offerings to meet changing customer demands.
As a National Account Executive at Paymentus, a leading provider of digital bill presentment and payment solutions, I have been recognized for delivering revenue results, while developing and maintaining exceptional senior level client relationships. With over 24 years of experience in Sales and Account Management, I have a proven ability to utilize solution selling and consultative selling techniques to meet the needs of diverse Mortgage and Consumer Finance clients.
My core competencies include sales and negotiations, national account management, financial services technology, and business relationship management. I have a strong background in the mortgage industry, having managed multiple departments within residential mortgage loan servicing for nine years before starting a Sales/Account Management journey.
Joined Paymentus in 2014 to spearhead their entry into Mortgage Servicing, with industry knowledge and connections. My mission is to help clients improve their operational efficiency, customer satisfaction, and revenue growth with innovative solutions.
Managed national account relationships for top tier clients representing $30 million in annual revenue while delivering incremental revenue from new and existing clients.
Managed multiple departments within residential mortgage servicing including Escrow, Customer Service, Collections, Loss Mitigation, Foreclosure, Bankruptcy, Acquisitions and Sales.