Tammy Murray
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
35
35
years of professional experience
Work History
Client Services Coordinator
Ameriprise Financial
01.2023 - 07.2024
- Facilitated clear communication between clients and financial advisors through prompt response to inquiries via phone or email.
- Set up in-office, via phone, and online team meetings between client and advisor.
- Maintained client management system (i.e. CRM)
- Answered questions and provided readily available information to clients as it related to servicing their accounts.
- Conducted transaction requests as directed by the financial advisors.
- Documented client contact/calls
- Conducted client updates on income, expenses and assets for suitability and financial planning purposes.
New Construction/Residential Cleaning
Self Employed
05.2018 - 01.2023
- Developed strong relationships with clients through consistent high-quality service and friendly interactions while tailoring to their individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
Golf Course Groundskeeper
Waterville Golf Course
08.2017 - 05.2018
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
Receptionist
Alana Haney Family Medicine
09.2016 - 05.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Reading Interventionist
Bradley County Schools
10.2011 - 05.2016
- Working with low performing students to meet student specific reading goals
- Administer and document various assessments and rates of improvement throughout year
- Communicate student progress with teachers.
- Supported the development of phonemic awareness and decoding skills through targeted activities, promoting fluent reading in struggling learners.
- Conducted one-on-one and small group sessions to provide targeted support, fostering a positive learning environment and boosting confidence in reading abilities.
Afterschool Program Counselor
YMCA
08.2014 - 05.2015
- Provide child/student care with a faith-based focus
- Assist students with homework/academics
- Educate on healthy lifestyles.
Owner/Operator
Lazy J Pony Patch
01.2010 - 01.2013
- Cow Train and Pony Rides
- Children's Events.
Data Entry Clerk (Part-time)
Whirlpool
- 02.2009
- Data entry for Materials Department.
Customer Service Parts Planner and Supervisor
Whirlpool/Maytag
01.1990 - 01.2006
- Processed and distributed customer service orders to various departments
- Supervised six customer service shipping dock employees
- Communicated with in-house and external vendors to assure timely shipment.
ECO Planner/Kanban Leader
Whirlpool/Maytag
01.1990 - 01.2006
- Served as communication link between in-house planners
- Responsible for process completion of plant-wide obsolescence
- Managed and coordinated assembly including cost charging, testing and sign-off.
Materials Leader/Parts Coordinator
Whirlpool/Maytag
01.1990 - 01.2006
- Leader and scheduler for Materials Department fork truck drivers
- Completed data entry for Steel Room and Finishing Department inventories
- Made management decisions on part issues and provided direction to resolve such issues.
Education
Associate of Applied Science - Business Technology
Cleveland State Community College
Cleveland, TN01.2001
High School Diploma -
Bradley Central High School
Cleveland, TN05.1990
Skills
- Strong written and verbal communication skills
- Strong organizational experience
- Supervisory and Leadership Experience
- Team Player and Leader Experience
- Detail Oriented
- Strong People Skills
- Documentation
- Scheduling
- Customer Service
- Problem-Solving
- Time Management
- Proficient in Microsoft Office
References
- Traci Blackburn, Supervisor/Instructional Coach, Taylor Elementary School, 423-421-0618
- Dave Sherman, Former Supervisor, Whirlpool Corporation, 423-504-4971
- Ron Barker, Barker Properties, 423-718-6062
- Alana Haney, Haney Family Medicine, 423-303-9115
Timeline
Client Services Coordinator
Ameriprise Financial
01.2023 - 07.2024
New Construction/Residential Cleaning
Self Employed
05.2018 - 01.2023
Golf Course Groundskeeper
Waterville Golf Course
08.2017 - 05.2018
Receptionist
Alana Haney Family Medicine
09.2016 - 05.2017
Afterschool Program Counselor
YMCA
08.2014 - 05.2015
Reading Interventionist
Bradley County Schools
10.2011 - 05.2016
Owner/Operator
Lazy J Pony Patch
01.2010 - 01.2013
Customer Service Parts Planner and Supervisor
Whirlpool/Maytag
01.1990 - 01.2006
ECO Planner/Kanban Leader
Whirlpool/Maytag
01.1990 - 01.2006
Materials Leader/Parts Coordinator
Whirlpool/Maytag
01.1990 - 01.2006
Data Entry Clerk (Part-time)
Whirlpool
- 02.2009
Associate of Applied Science - Business Technology
Cleveland State Community College
High School Diploma -
Bradley Central High School
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