Years of professional driving experience
Tammy Neal
High Ridge,MO
Summary
Responsible truck driver brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
7
7
5
5
Years of management experience
30
30
Years customer service experience
Work History
CDL Truck Driver
Dynamic Transportation Company
05.2020 - 11.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Verified contents of inventory loads against Bills of Lading.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
CDL Truck Driver
Old Dominion Freight Line Incva
11.2020 - 02.2024
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
CDL Truck Driver
Rohl Transport
10.2018 - 04.2020
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Upheld strict adherence to federal regulations regarding hours of service, ensuring legal compliance at all times.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Coordinated with warehouse personnel to ensure secure handling of cargo throughout the transportation process.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
- Implemented time management skills to balance multiple deliveries within tight deadlines without compromising quality or safety.
- Managed proper loading and unloading of cargo, adhering to weight limits and securing loads for safe transport.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Monitored and managed fuel consumption and expenses for management reporting.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Fostered positive working relationships with regular customers.
- Protected people and equipment from hazardous materials by using correct procedures.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
School Bus Driver
Rockwood School District
07.2016 - 09.2018
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Insurance Billing Clerk/ Emergency Room Clerk
Texas County Memorial Hospital
09.1999 - 03.2003
- Decreased billing errors by thoroughly reviewing invoices and identifying discrepancies in a timely manner.
- Streamlined workflow by organizing and prioritizing daily tasks for efficient claim processing and submission.
- Collaborated with insurance representatives to expedite claim approvals, ensuring timely reimbursements for clients.
- Conducted regular audits of accounts receivable reports, uncovering opportunities for additional revenue recovery efforts when needed.
- Registered patients for emergency room medical service's. Registered patients for out patient medical care. Answered phones & filed patients medical files. Registered patients for in patient medical care.
Store Manager
McDonald's Restaurant
08.1994 - 08.1999
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Degree In Commercial Truck Driving - Commercial Truck Driver
Fox Technical College Appleton WI
Appleton, WI10.2018
High School Diploma - Bussiness, Vocational
Houston RI School District
Houston, MO05.1984
Skills
- Load securement knowledge
- Pretrip inspections
- Strong Communication Skills
- Accurate record keeping
- Strong Work Ethic
- Standard Transmission
- Dry Vans
- Coupling and Uncoupling
- Transportation Logs
- Hazardous Materials Endorsement
- Customer Relationships
- Customer Satisfaction
- Planning Abilities
- Document Verification
- Sell Products
- Strong Working Relationships
- Team Goals
- Quantity and Quality Assessments
- Outstanding Active Listening Skills
- Stocking and Replenishing
- Efficiency and Time Management
Accomplishments
Earned Excellent Driving and Safety Record. For Every Year (7 years) Driven with each Class A (commercial) and B (school bus) CDL License.
- Earned Class A Doubles, Triples and Tanker Endorsements.
- Earned Class A Hazmat Endorsments.
Additional Information
There is a gap in my employment history due to over coming a back injury and two back surgeries. I was also on Social Security Disability during this time. I have since over come my back problems and I'm no longer on Social Security
Disability.
I do have a back ground of customer support and management in my work history.
Timeline
CDL Truck Driver
Old Dominion Freight Line Incva
11.2020 - 02.2024
CDL Truck Driver
Dynamic Transportation Company
05.2020 - 11.2024
CDL Truck Driver
Rohl Transport
10.2018 - 04.2020
School Bus Driver
Rockwood School District
07.2016 - 09.2018
Insurance Billing Clerk/ Emergency Room Clerk
Texas County Memorial Hospital
09.1999 - 03.2003
Store Manager
McDonald's Restaurant
08.1994 - 08.1999
Degree In Commercial Truck Driving - Commercial Truck Driver
Fox Technical College Appleton WI
High School Diploma - Bussiness, Vocational
Houston RI School District
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