Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Olson

Moorhead,Mn

Summary

Experienced Account Manager with a solid track record in building and managing client relationships to drive customer satisfaction. Proven success in driving revenue growth through strategic account management and cross-functional collaboration. Skilled in analyzing client needs and delivering customized solutions to improve client retention and business outcomes.

Overview

35
35
years of professional experience

Work History

Bus Driver

Transdev Bus
03.2024 - Current
  • I drive city bus helping customers get to their destinations in a safe and timely manner
  • I am friendly and courteous to all customers with greeting them and making them feel safe
  • I attend safety meetings and implement techniques to keep my passengers and the busses safe
  • I do daily bus checks on the outside and inside of my bus and fill out DVIR reports
  • If there is a block to my route, I find an alternative route that is bus worthy

Insurance Sales Agent

Progressive Insurance Self Employed
07.2018 - Current
  • Independently doing sales from my own commercial building
  • Providing information to the customers regarding auto and life insurance
  • Getting health information from the customer and selecting the best life insurance plan to suit their needs
  • Working with underwriting and customer to acquire information needed
  • Filing and keeping all policies and documents secure

Assistant Manager

Voters For Democracy Term Limits
07.2023 - 02.2024
  • I helped put new laws on the ballot for citizens to vote on in an effort to improve our country
  • I hired and trained employees to improve interpersonal skills
  • I verified signatures on petitions and delivered them safely to the proponent
  • I did the weekly payroll and ensured employees were paid on time
  • I traveled across to Florida and California to work on different initiatives

Bank Runner

Horace Lions Club & ARC Non-Profit Organization
02.2023 - 11.2023
  • I travel independently to clubs and bars where the two organizations have electronic pull tab devices set up
  • I pull the money from the machines and then balance the banks/tills for the bar the deposits for the organizations and deliver the deposits and pay the bar
  • Bingo caller for bingo nights on the weekends and special events
  • MC for fundraising

Account Manager

Midcontinent Communications
11.2013 - 07.2018
  • Working independently selling cable, internet and telephone services residentially with door to door and business to business
  • Making appointments and selling security systems
  • Determining home security system needed in each home
  • Working independently attaining land easements residentially for the cable build
  • Public speaking at events for apartment buildings
  • Making appointments and setting up apartment buildings with our services
  • Traveling out of town for new territory sales
  • Top salesperson Award

Sales Representative

TAK Communications Midcontinent Sales
09.2012 - 11.2013
  • Worked independently selling cable, Internet, and telephone services door to door for Midcontinent Communications as a contractor
  • Exceeded sales expectations in first week
  • Minimum requirement was 7 sales
  • I sold 30
  • Follow turf given and find customers through referrals
  • Turn in sales report weekly via computer and manually
  • Make sales quotas weekly and then some!
  • Create relationships with customers and follow up on customer service issues

Owner/Operator

By Request DJ & Photo Booth
10.1994 - 06.2013
  • I launched the company when Minot U.S
  • Air Force Base special event staff sought me as their primary DJ vendor
  • I negotiate all contracts, schedule all appearances, and initiate and manage all business operations
  • We stay on the cutting edge of all multimedia technology and trends
  • Independently grown annual sales 100%, and four employees
  • Increased sales up to 50% in a single year
  • Boosted fundraiser revenues to $13,000+ and auctioned single items up to $1,000
  • Manage website and grew traffic to 3,000+ direct hits per month
  • Maintain, oversee, and operate three mobile systems totaling $100,000+ of premium, state of the art electronic, photographic, and audio equipment
  • Introduced photo booth technology to the Fargo-Moorhead market
  • Featured in full-page business section article in the region’s largest newspaper
  • Certified DJ, Metro Area Professional DJs
  • Member, Karaoke Industry Alliance Association

Driver

Fed-Ex
11.2010 - 07.2011
  • Mapped and drove 300+ miles of deliveries daily
  • Completed 50+ deliveries within a 90-mile radius daily
  • Performance earned 30% pay increase in less than one year
  • Located recipients in unmapped rural areas

Utility Trainman

Burlington Northern/Santa Fe Railroad
12.1989 - 04.1994
  • Promoted to Utility Trainman in less than three years; previously worked as certified conductor, brakeman, and switchman
  • Zero safety citations during entire tenure

Education

Associate of Science - Radio And Television Broadcasting

Meyer School Of Broadcasting
Minot, ND

Associate of Science - Railroad Engineering

National Academy of Railroad Science
Overland Park, KS

Associate of Science - Computer Programming And Networking Double

Minnesota State Community And Technical College
Moorhead, MN
05-2013

Skills

  • Residential and business account management
  • Consistent Top Performer in Door-to-Door Sales
  • Relationship Development
  • Commercial driving
  • Certified Defensive Driving Skills
  • Effective Communication

Timeline

Bus Driver

Transdev Bus
03.2024 - Current

Assistant Manager

Voters For Democracy Term Limits
07.2023 - 02.2024

Bank Runner

Horace Lions Club & ARC Non-Profit Organization
02.2023 - 11.2023

Insurance Sales Agent

Progressive Insurance Self Employed
07.2018 - Current

Account Manager

Midcontinent Communications
11.2013 - 07.2018

Sales Representative

TAK Communications Midcontinent Sales
09.2012 - 11.2013

Driver

Fed-Ex
11.2010 - 07.2011

Owner/Operator

By Request DJ & Photo Booth
10.1994 - 06.2013

Utility Trainman

Burlington Northern/Santa Fe Railroad
12.1989 - 04.1994

Associate of Science - Radio And Television Broadcasting

Meyer School Of Broadcasting

Associate of Science - Railroad Engineering

National Academy of Railroad Science

Associate of Science - Computer Programming And Networking Double

Minnesota State Community And Technical College
Tammy Olson