Tammy Parisotto

• Research, compile, analyze and evaluate data and prepare reports for an assigned area using automated systems and tools. Perform a variety of administrative and end-user technical tasks relative to assigned area of responsibility. Update, develop and maintain basic end-user database systems to track and report program data.
• Uses principles and practices of data collection, management and analysis preparing reports, workbooks and dashboards.
• Proficient in using Tableau, SQL, IA Pro, Mark 43, LEEP, Power DMS, Peregrine, Word, Excel and Powerpoint.
• Resolving issues, problems and staff requests immediately with discretion.
• CJIS background checked annually for daily use of sensitive databases/information.
• Collaborate and assist the team in troubleshooting data systems and software application(s).
• Prepare open Level 1 Use of Force investigations weekly, Use of Force FBI Reporting of Firearm Discharge(s) monthly and Civilian Police Oversight Agency (CPOA) monthly regarding Use of Force.
• Developed a sound understanding of APD data the databases used in report production.
• Developing data governance coordination within the Data Analytics Division to implement policy, support initiatives, coordinate meetings, and convey action items to our team.

• Responsible for Telehealth strategy, implementation, training and deployment of new Telehealth business in Arizona, New Mexico, Texas and St. Thomas, USVI.
• Assist clinical, corporate and COR at parent medical facilities with TMS training assignment, clinical profile information, train new staff in both remote and on-site clinic setting for new Telehealth business, Clinical Access Station (CAS) carts, Top-Con Tele-Retinal and Tele-Derm equipment. Provide and complete details in Telehealth Service Agreements (TSA's).
• Review and compile report data to clinical and corporate staff for consult reports, clinic availability report (CAR), view alerts, encounter action required report (EARR) and VSSC reports.
• Service-Level Patient Advocate resolving patient care issues. Delivering superior customer service to our veterans and staff.
• Vast Telehealth/Federal government employee background provides invaluable information, guidance, support and expertise to both clinical and corporate staff.
• Detail oriented with excellent communication and creative thinking skills to resolve issues quickly. Hard-working and relied upon by peers to provide guidance and support.
• Clinical experience as a Certified Medical Assistant in scheduling patients, insurance card buffer (ICB) updates, processing forms and correspondence for patients. Obtains and records patients vitals, medical information/background, medication reconciliation, process clinical reminders and records in computerized patient record system (CPRS).

Bonus in this position: November 2020 and November 2021.

• Successfully established and maintained relations within VISN 22, National, ORH, VACO University of New Mexico (UNM) and Indian Health Service (IHS).
• Responsible for overall planning, budget, funding, development, coordination, implementation and management, maintenance, productivity, efficiency and evaluation of clinical applications of Telehealth in the New Mexico VA Health Care System (NMVACS) and the rural and highly rural veterans to improve access and care.
• Primary in obtaining funding and grants for new Telehealth equipment upgrades and staffing in the CBOC's. Prepared Request for Proposals (RFP's) for Enterprise Wide Initiative (EWI) federal funding for the facility. Prepared quarterly reports from data that must be extracted, sorted and captured to reflect and track trends in workload for encounters and billing information to collaborate with Fiscal Department at VA.
• Interpreted standards, policies and procedures in the NMVAHCS Telehealth Program. Developed and implemented Standard Operating Procedures (SOP) for the facility Telehealth Program.
• Primary in preparation of suspense items to both VISN and National suspense items in the Telehealth Program.
• Highly proficient at using VistA, CPRS, VSE Gui, TMP, Word, Excel, Powerpoint, and Teams all were used on a daily basis.

Incentive Awards in this position: December 2019, December 2018, December 2017 and December 2016.

• Successfully performed as the senior ADPAC to the Ambulatory Care Service (ACS) Line staff in Albuquerque, NM and it's 13 CBOC's maintaining the VistA Ambulatory Care Package software.
• Expert in analyzing and expediting solutions to all computer problems in ACS and in coordinating service wide training for both clinical and administrative programs.
• Assisted in establishing hospital-wide procedures for new staff, residents, students and contractors regarding information security, privacy awareness, VistA applications and CPRS programs.
• Service-Level Patient Advocate resolving patient care issues. Delivering superior customer service to our veterans and staff.
• Prepared monthly reports for ACS for unsigned/unco-signed progress notes, view alerts, encounters. Provided training to staff to complete encounters and complete notes. Performed as PCMM coordinator in absence of facility PCMM coordinator in the assignment of veterans to a Primary Care Provider (PCP).Tested computer software packages patches for the Ambulatory Care Package, Scheduling Package, Postcard and Audiocare VistA system requiring detailed knowledge of package operation. Acted as a the Audiocare contact, programmer and expert for the facility. Also acted as the Facility expert in the Scheduling and Postcard packages for 5 years.
• Phone experience, pc experience with Word, Excel and Powerpoint.

Awards in this position: December 2015 (Incentive), December 2014 (Incentive), December 2013 (Incentive), December 2012 (Incentive), July 2012 (Adpac of the month), January 2012 (Incentive), September 2011 (Time off Award), December 2010 (Incentive), July 2010 (On the Spot Cash Award), December 2009 (On the Spot Cash Award), December 2008 (Special Contribution Award), July 2008 (On the Spot Cash Award, December 2007 (Special Contribution Award.