Tammy Soileau Pati
Metairie,LA
Summary
Dynamic hospitality executive with 20 years of luxury travel experience. Innovative management professional committed to leading and coaching successful teams. Drives company growth by establishing clear, concise strategies and goal achievements. Passionate about travel and setting the team up for optimal success.
Overview
20
20
years of professional experience
Work History
Director of Luxury Sales
HRI Hospitality
08.2024 - Current
- Manage the branding and sales transition of Maison Metier and The Barnett from Ace Hotelier to Hyatt.
- Establish consortia partnerships for both properties and exceeded sales goals by 10%.
- Establish corporate and local rate agreements for both properties and increased production by 20%.
- Consult and develop luxury brand standards for Maison Metier.
Sales Executive
W New Orleans French Quarter
12.2022 - 08.2024
- Achieved 110-140% of sales goal targets by cultivating existing relationships and securing new clients.
- Managed luxury consortia, entertainment and business corporate accounts.
- Developed and implemented action plans to grow engagement among agency partners.
- Managed the marketing and promotion of the property pre and post renovation.
- Analyzed data to share shift opportunities within the business corporate segment.
Meeting and Special Event Planner
Ritz Carlton New Orleans
06.2015 - 12.2022
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Contracted, planned and executed meetings and special events for 100+ guests while maintaining a 10/10 survey measurement.
- Transitioned the 2017 NBA All Star Media hub from Charlotte, NC to New Orleans in less than 3 months.
- Continued the sales process through the planning phase with upgrades and additions to programs.
- Facilitated all department training and coaching.
Agency Development Manager
Destination Mouse
03.2005 - 05.2015
- Created and developed an agency of 30+ travel planners specializing in Walt Disney World Travel with focus on luxury segment, Adventures by Disney.
- Introduced additional luxury travel segments and products to enhance guest options.
- Achieved top tier gold status within Disney Earmarked agencies.
- Improved and maintained overall sales growth within luxury segment by 10-15% year over year.
- Coached and trained agents to reach sales goals.
Education
Bachelor of Science in Finance -
University of New Orleans
New Orleans, LA05.1998
Skills
- Strong interpersonal skills
- Client Relationship Building
- Concise Written and Verbal Communication
- Self-motivated
- Detail-oriented
- Excellent time management
- Organized
- Tech knowledgeable and coachable
- Creative
Awards
5 Star Employee of the Year by Ritz
Carlton for Excellence in Service
Qualified for (14) Annual Incentive Sales
or Service Trips:
- Scotland
- Ireland
- Bermuda
- Key Biscayne
- Mexico
- Puerto Rico
- Costa Rica
- Spain/Portugal
- Italy
- Dove Mountain
- Walt Disney World Resorts
- Disneyland
- Disney Cruise
- France
Timeline
Director of Luxury Sales
HRI Hospitality
08.2024 - Current
Sales Executive
W New Orleans French Quarter
12.2022 - 08.2024
Meeting and Special Event Planner
Ritz Carlton New Orleans
06.2015 - 12.2022
Agency Development Manager
Destination Mouse
03.2005 - 05.2015
Bachelor of Science in Finance -
University of New Orleans
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