TAMMY PEARSALL
Killeen
Summary
Dedicated business professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Owner
Happy Highland Gift Baskets
04.2024 - Current
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented strategic marketing plans to enhance brand visibility and growth.
- Streamlined inventory management processes to reduce waste and improve supply chain efficiency.
- Conducted market research to identify trends, informing product offerings and pricing strategies.
- Interacted well with customers to build connections and nurture relationships.
Billing Analyst
Baylor Scott & White
02.2023 - 06.2023
- Analyzed billing discrepancies to ensure accuracy and compliance with regulations.
- Developed and implemented streamlined billing processes to enhance operational efficiency.
- Reviewed patient accounts to identify and resolve outstanding balances effectively.
- Collaborated with healthcare providers to clarify billing inquiries and improve patient satisfaction.
- Maintained strict confidentiality with all personal data as per company guidelines.
- Managed client relationships effectively, addressing concerns promptly and professionally to ensure continued business partnerships.
School Crossing Guard/Instructor Aide
Killeen ISD
10.2022 - 02.2023
- Ensured safety of students crossing streets by monitoring traffic flow and directing pedestrians.
- Collaborated with local law enforcement to enhance community awareness of student safety.
- Maintained clear communication with parents and school staff regarding crossing procedures.
- Fostered positive relationships with community members to promote safe crossing practices.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Participated in ongoing training opportunities to stay current on best practices related to student transportation safety guidelines.
Billing Analyst (Remote)
Huron Consulting Group
04.2021 - 03.2022
- Reviewed claims for multiple hospital clients to determine the cause of insurance denials and make the appropriate corrections for the claims to be paid correctly.
- Researched accounts using history notes, insurance correspondence/EOBs, and communication with co-workers, insurance companies and patients.
- Strong understanding of HIPAA regulations and billing requirements per payor.
- Worked claims in an EMR system (EPIC).
RCO Biller
Baylor Scott and White
03.2019 - 04.2021
- Specialized in the complete revenue cycle of billing claims to Medicare, Medicaid, Tricare and commercial insurance companies.
- Reviewed the claims, patient and account data to make appropriate corrections and adjustments in EPIC to ensure all claims are compliant with payor guidelines.
- Communication with patients and insurance companies to determine patient eligibility, dates of coverage and other sources of patient’s insurance.
Claims Specialist (Remote)
Irad Services, Inc
10.2010 - 03.2019
- Billed initial radiology claims and performed payor follow up to ensure accuracy and completion of the billing cycle.
- Posted payments to patient accounts and when needed, set up payment arrangements to allow patients the ability to be seen without the worry of paying in entirety up-front.
- Constant communication with patients, physicians and co-workers to complete the revenue cycle in an acceptable time frame.
- Acted as the back-up transcriptionist by typing and editing reports to ensure a quick turnaround time.
HIM Outpatient Coder
Magee Womens Hospital of UPMC
03.1998 - 05.2008
- Daily data entry and verification of patient information into an EHR system.
- Responsible for assigning appropriate ICD 9/CPT 4 codes to outpatient accounts including emergency room visits, outpatient surgery center and ancillary accounts.
- Trained new coding employees and assisted management with tasks and projects as needed.
- Maintained strict patient and provider confidentiality in compliance with all federal, state and hospital laws.
- Assembled charts in the proper order and sent deficiencies back to physicians.
Education
Associate's Degree - Specialized Business – Medical
Monroeville School of Business
01.1995
High School Diploma -
Norwin Sr High School
North Huntington, PA06.1994
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Timeline
Owner
Happy Highland Gift Baskets
04.2024 - Current
Billing Analyst
Baylor Scott & White
02.2023 - 06.2023
School Crossing Guard/Instructor Aide
Killeen ISD
10.2022 - 02.2023
Billing Analyst (Remote)
Huron Consulting Group
04.2021 - 03.2022
RCO Biller
Baylor Scott and White
03.2019 - 04.2021
Claims Specialist (Remote)
Irad Services, Inc
10.2010 - 03.2019
HIM Outpatient Coder
Magee Womens Hospital of UPMC
03.1998 - 05.2008
Associate's Degree - Specialized Business – Medical
Monroeville School of Business
High School Diploma -
Norwin Sr High School
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