Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Pekurar

Harriman

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

25
25
years of professional experience

Work History

Store Manager

Skechers
01.2022 - Current
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance evaluations, providing constructive feedback to support team growth and success.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships

Training Store Manager

Heritage Retail-VanHeusen Brand
12.2013 - 12.2021
  • Provided informal coaching and support, assisting and supporting store associates in sales and customer service.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Oversaw, trained and encouraged store personnel, promoting culture of efficiency and performance.
  • Applied loss prevention training to reduce store theft and recognize risk factors
  • Trained new members of management on operations and visual standards
  • Team leader for Divisional Floorsets and new store openings
  • Worked with an operations task force to come up with new strategies to improve store efficiencies

Assistant Manager

Heritage Retail-Izod Brand
04.2002 - 12.2013
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Planning and executing visual floorsets
  • interviewing and onboarding new associates

Sales Associate

Heritage Retail
08.2000 - 04.2002
  • Prepared merchandise for sales floor by pricing or tagging.
  • Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
  • Recommended accessories and complementary purchases to boost revenue.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.

Education

High School Diploma -

Mahwah High School
Mahwah, NJ

Skills

  • Team leadership and coaching
  • Relationship building and management
  • Training and Development
  • Opening and closing procedures
  • Operations
  • Visual Merchandising
  • Kronos and Dayforce Scheduling
  • Customer service

Timeline

Store Manager

Skechers
01.2022 - Current

Training Store Manager

Heritage Retail-VanHeusen Brand
12.2013 - 12.2021

Assistant Manager

Heritage Retail-Izod Brand
04.2002 - 12.2013

Sales Associate

Heritage Retail
08.2000 - 04.2002

High School Diploma -

Mahwah High School

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