Tammy Penman
Rossiter,PA
Summary
Accomplished Direct Support Professional and Personal Care Home Manager with a proven track record at Fayette Resources and Mahoning Riverside Manor. Excelled in crisis management and behavioral redirection, enhancing client well-being and achieving significant improvements in living environments. Demonstrates critical thinking and a supportive personality, fostering team collaboration and advancing client support. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable professional enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistant manager position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Fayette Resources
06.2020 - 05.2024
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Assisted disabled clients to support independence and well-being.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
Personal Care Home Manager
Mahoning Riverside Manor
03.2017 - 04.2020
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Evaluated staff performance on an ongoing basis, offering constructive feedback and guidance for improvement when necessary.
- Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Mentored and coached staff to improve performance and interactions with residents.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Streamlined staff scheduling for increased efficiency, ensuring all shifts were adequately covered.
- Championed continuous improvement initiatives within the home, consistently seeking out new ways to enhance resident quality of life and streamline operational processes.
- Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Assisted with light housekeeping duties as well as running errands.
Education
Cosmetology Education
1995
High School Diploma -
1993
Skills
- Decision-making support
- Crisis Management
- Fast Learner
- Critical Thinking
- Attentive to People
- Clear Communication
- Decision-Making
- Supportive Personality
- Team Collaboration
- Problem Identification
- Social Skills Development
- Time Management
Foster parent
I have been a foster parent for 6 yrs now, my husband and I are currently in the process of adopting 2 little girls, I'm seeking a job that will give me flexibility and stability moving forward in my later years into retirement.
i'm currently trying to make a change of career path as I don't feel that my last position was a good fit for me moving forward.
references
Debb Layton, I have known Debb for several years she is a truck driver with Zachrich trucking with many years experience in the field.
cell phone number 1-319-217-8905
Punxsutawney PA, 15767
Barb Fetterman, I worked under Barb at fayette resources in the day program she has been the program specialist there for many years,
cell phone number 814-771-6861
Punxsutawney PA 15767
Crystal Miller, I have worked with crystal as she is my daughters cys case worker that we have been working with to adopt the girls.
number for Crystal 814-771-8452
Dubois PA 15801
Timeline
Direct Support Professional - Fayette Resources
06.2020 - 05.2024
Personal Care Home Manager - Mahoning Riverside Manor
03.2017 - 04.2020
Dubois Cosmetology School - , Cosmetology Education
Punxsutawney Area High School - High School Diploma,
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