Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Peters

Angie,LA

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

30
30
years of professional experience

Work History

Cosmetologist

Self-employeed
Angie, LA
12.2017 - Current
  • Engaged with customers by providing friendly conversation during services.
  • Developed a loyal client base through excellent customer service.
  • Assisted customers in selecting appropriate retail products for their needs.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Responded to customer inquiries by phone, email, and in person.

Retail Sales Associate

Sally's Beauty Supply
Bogalusa, Louisiana
02.2011 - 06.2013
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Greeted customers upon entering the store and provided assistance.
  • Handled customer complaints in a professional manner.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Helped customers by answering questions and locating merchandise.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Collaborated with team members to achieve sales targets and contribute to a positive work environment.
  • Addressed customer questions and concerns regarding products and services.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Greeted customers to determine wants or needs.
  • Assisted customers with finding the right product for their needs.

Cook/Administrative Assistant

US Army
Jackson, MS
04.1994 - 02.2002
  • Organized storage areas for efficient usage of space.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Resolved customer complaints regarding food quality or services provided.
  • Managed inventory levels of ingredients and supplies necessary for daily operations.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Education

Some College (No Degree) - Medical Office Assistance

Northshore Technical Community College - Sullivan
Bogalusa, LA
12-2010

Certificate - Business Office Systems Technology

Northshore Technical Community College - Sullivan
Bogalusa, LA
12-2007

Certificate - Cosmetology

Aveda Institute - Covington
Covington, LA
07-2001

Skills

  • Friendly Communication
  • Issue Resolution
  • Active Listening
  • Relationship Building
  • Clear Communication
  • Administrative Procedures
  • Relationship building and management
  • Social skills
  • Customer Consultation

Timeline

Cosmetologist

Self-employeed
12.2017 - Current

Retail Sales Associate

Sally's Beauty Supply
02.2011 - 06.2013

Cook/Administrative Assistant

US Army
04.1994 - 02.2002

Some College (No Degree) - Medical Office Assistance

Northshore Technical Community College - Sullivan

Certificate - Business Office Systems Technology

Northshore Technical Community College - Sullivan

Certificate - Cosmetology

Aveda Institute - Covington

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Tammy Peters