Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tammy Poe

Tammy Poe

Gas City,IN

Summary

My education at University of Phoenix has been valuable as well as enjoyable. As a student of Psychology, I have learned so much about the human brain and behaviors. I learned how the brain works as well as how to foster and manage fulfilling and effective relationships of all kinds. My educational experience has taught me how to handle most situations, and skills to be more adapt to relating to others and his or her problems. I have learned how to problem solve in many different situations, both personally and professionally. I have learned more about my own perseverance during this 7 year journey into Psychology. I learned that I can accomplish anything I set out to do with dignity and pride. I think the most important thing I have learned is how to handle people in most situations. I have my Bachelor’s degree of Psychology of Science one of my favorite courses was Abnormal Psychology, during this course it helped me in understanding abuse, addiction, and disorders. Upon graduating with my Master’s Degree in Behavioral Health I learned illness prevention, diversity and culture factors, and Cognitive Psychology, which was another great course.

Experienced Lead Housekeeping Supervisor with track record in maintaining high standards of cleanliness and sanitation. Strong leadership skills helped to manage and train diverse teams, efficiently coordinating daily operations to meet objectives. Implemented innovative cleaning procedures and protocols that improved overall efficiency of housekeeping department. Well-versed in regulatory compliance, safety guidelines, and customer service.

Efficient Hotel Housekeeper known for completing tasks quickly and with high standards of cleanliness. Specialize in time management, deep cleaning techniques, and inventory control. Excel in communication, teamwork, and adaptability, ensuring smooth operation within housekeeping departments. Committed to creating welcoming and hygienic environments for all hotel guests.

Resourceful Head of Housekeeping Services known for high productivity and efficient task completion. Possess specialized skills in staff training, inventory management, and quality control to ensure exceptional service standards. Excel in leadership, problem-solving, and time management by implementing effective strategies that enhance team performance and guest satisfaction. I took from May of 2022 to April of 2024 off work to be a caretaker for my Mother n law. This being the most challenging, I also learned a significant amount of information on how to care of someone with Dementia. The bond we built was beautiful. She depended on me to give her bed bathes, help her brush her teeth and hair. At the end of her life, it became very difficult.

Overview

29
29
years of professional experience

Work History

Housekeeping

Wesleyan health and rehabilitation center
05.2024 - Current
  • Duties includes cleaning residential rooms, halls, and all common areas within the facility

Motel Management

Camp Knox Motel and Brook Motel
01.2012 - 01.2019
  • Company Overview: Owned by Henry Heidenreich
  • This job has been most challenging
  • These motels are rented as weekly rentals, making them different from most traditional motels
  • I perform duties such as Marketing, Advertising, residential intake, monitoring the properties, bookkeeping, secretarial duties, housekeeping, handling of money and/or credit card payments, deposits from time to time, and any disciplinary action that may be required
  • This position has allowed me to utilize my southern hospitality in an effective and positive manner when interacting with customers
  • Owned by Henry Heidenreich
  • Skills – My position as motel management has taught me more bookkeeping skills, customer service, supervision, disciplinary tactics, as well as dealing with State health department, Fire marshal, code enforcement, which are all necessary when managing motels

Housekeeper

Poe’s Cleaning Services
01.2002 - 01.2011
  • Company Overview: Self-employed
  • I had the opportunity to establish my own business and all that it involved
  • I gained a vast array of skills as I was not only the owner, but I also worked alongside of my employees in the effort to providing the highest quality of services, as well as, being a good and effective example for my employees and customer’s
  • Self-employed
  • Skills – As a business owner I have learned what it takes to run a business, such as time management, leadership, and recordkeeping and payroll, which is important as a business owner

Volunteer

Safe Space
01.2002 - 01.2009
  • I volunteered my services during this time because I wanted to help abused women and children
  • After doing so for over 5 years I decided to take Psychology courses to enhance my knowledge and ability to help others
  • I had the opportunity to work with abused women and children
  • At times I may have helped them work through their problems, whether it is fear, low self, esteem, or the abuse
  • Helping them find techniques that work for them in order to get through day to day tasks, such as filling out applications or going to interviews
  • I loved helping these women and children

Sub-contractor

Don Sutton
01.1996 - 01.2002
  • Ran out of work
  • While in this field, I learned to build homes, pillars, pole barns, fireplaces, as well as remodeling
  • Most of these jobs were doctors, nurses, oral surgeons, and architects
  • I took every single job serious and took the time to reassure each job was done right
  • I saw the work I did as artwork and I enjoyed my job
  • I learned the importance of following through diligently with each project, as well as gaining self-esteem and confidence
  • Skills – 7 years of experience in most tools and equipment, proficient communicator, and adhering to great work ethics
  • I also gained self-esteem and confidence

Education

Bachelor’s degree - Psychology

University of Phoenix

Master’s Degree - Behavioral Health

University of Phoenix

Associate of Science - Psychology

University of Phoenix
09-2010

Skills

  • Tools and equipment
  • Proficient communicator
  • Work ethics
  • Time management
  • Leadership
  • Recordkeeping
  • Payroll
  • Bookkeeping
  • Customer service
  • Supervision
  • Disciplinary tactics
  • Dealing with State health department
  • Dealing with Fire marshal
  • Dealing with Code enforcement
  • Basic housekeeping duties
  • Housekeeping abilities
  • Housekeeping management
  • Housekeeping understanding
  • General housekeeping abilities
  • Light housekeeping tasks
  • Housekeeping duties
  • General housekeeping ability
  • Stockroom housekeeping
  • Housekeeping and maintenance

Timeline

Housekeeping

Wesleyan health and rehabilitation center
05.2024 - Current

Motel Management

Camp Knox Motel and Brook Motel
01.2012 - 01.2019

Housekeeper

Poe’s Cleaning Services
01.2002 - 01.2011

Volunteer

Safe Space
01.2002 - 01.2009

Sub-contractor

Don Sutton
01.1996 - 01.2002

Bachelor’s degree - Psychology

University of Phoenix

Master’s Degree - Behavioral Health

University of Phoenix

Associate of Science - Psychology

University of Phoenix
Tammy Poe